CVE-2024-4538

7.5 HIGH

📋 TL;DR

An Insecure Direct Object Reference (IDOR) vulnerability in Janto Ticketing Software version 4.3r10 allows remote attackers to access other users' event tickets by manipulating ticket reference IDs in requests. This exposes sensitive user data including ticket details and potentially personal information. Organizations using Janto Ticketing Software 4.3r10 are affected.

💻 Affected Systems

Products:
  • Janto Ticketing Software
Versions: 4.3r10
Operating Systems: Any OS running the software
Default Config Vulnerable: ⚠️ Yes
Notes: All installations of version 4.3r10 are vulnerable regardless of configuration.

⚠️ Manual Verification Required

This CVE does not have specific version information in our database, so automatic vulnerability detection cannot determine if your system is affected.

Why? The CVE database entry doesn't specify which versions are vulnerable (no version ranges provided by the vendor/NVD).

🔒 Custom verification scripts are available for registered users. Sign up free to download automated test scripts.

Recommended Actions:
  1. Review the CVE details at NVD
  2. Check vendor security advisories for your specific version
  3. Test if the vulnerability is exploitable in your environment
  4. Consider updating to the latest version as a precaution

⚠️ Risk & Real-World Impact

🔴

Worst Case

Mass data breach where attackers systematically harvest all user ticket data, leading to privacy violations, identity theft, and regulatory penalties.

🟠

Likely Case

Targeted data theft where attackers access specific users' ticket information for fraud, harassment, or competitive intelligence.

🟢

If Mitigated

Limited exposure with proper access controls and monitoring catching unauthorized access attempts early.

🌐 Internet-Facing: HIGH - The vulnerability affects web-based ticketing software typically exposed to the internet, allowing remote exploitation.
🏢 Internal Only: MEDIUM - Even internally deployed instances are at risk from insider threats or compromised internal accounts.

🎯 Exploit Status

Public PoC: ✅ No
Weaponized: LIKELY
Unauthenticated Exploit: ✅ No
Complexity: LOW

Exploitation requires valid user credentials but minimal technical skill - attackers simply need to manipulate ticket IDs in requests.

🛠️ Fix & Mitigation

✅ Official Fix

Patch Version: Version after 4.3r10 (check vendor advisory)

Vendor Advisory: https://www.incibe.es/en/incibe-cert/notices/aviso/multiple-vulnerabilities-janto-ticketing-software

Restart Required: Yes

Instructions:

1. Backup current installation and data. 2. Download latest patched version from vendor. 3. Follow vendor upgrade instructions. 4. Restart application services. 5. Verify fix by testing IDOR attempts.

🔧 Temporary Workarounds

Implement Access Control Middleware

all

Add server-side validation to verify users can only access their own ticket data

Implement authorization check before ticket data retrieval: if (current_user.id != ticket_owner.id) { deny_access(); }

Use Obfuscated IDs

all

Replace sequential ticket IDs with UUIDs or encrypted tokens

Replace ticket_id parameter with encrypted token: ticket_token = encrypt(ticket_id + user_id + salt)

🧯 If You Can't Patch

  • Implement Web Application Firewall (WAF) rules to detect and block IDOR patterns in requests
  • Enable detailed logging of all ticket access attempts and implement real-time alerting for suspicious patterns

🔍 How to Verify

Check if Vulnerable:

1. Log in as user A. 2. Note user A's ticket ID. 3. Log in as user B. 4. Attempt to access user A's ticket using the noted ID. If successful, system is vulnerable.

Check Version:

Check software version in admin panel or configuration files (typically version.txt or similar)

Verify Fix Applied:

Repeat the vulnerability check steps - accessing another user's ticket should return access denied error.

📡 Detection & Monitoring

Log Indicators:

  • Multiple failed authorization attempts for ticket access
  • User accessing tickets with IDs outside their normal range
  • Rapid sequential access to different ticket IDs

Network Indicators:

  • HTTP requests with manipulated ticket_id parameters
  • Unusual patterns in ticket API calls

SIEM Query:

source="web_logs" AND (ticket_access AND user_id != ticket_owner_id) OR (rapid_ticket_id_enumeration)

🔗 References

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