CVE-2023-31488

9.8 CRITICAL

📋 TL;DR

This critical vulnerability in Hyland Perceptive Filters allows attackers to execute arbitrary code by sending a specially crafted document that triggers a segmentation fault. It affects Cisco IronPort Email Security Appliance Software, Cisco Secure Email Gateway, and other products using vulnerable versions of Hyland Perceptive Filters. Attackers can achieve remote code execution with high privileges.

💻 Affected Systems

Products:
  • Cisco IronPort Email Security Appliance Software
  • Cisco Secure Email Gateway
  • Other products using Hyland Perceptive Filters
Versions: All versions before 2023-12-08 (including 11.4.0.2647 and earlier)
Operating Systems: Various (depends on product implementation)
Default Config Vulnerable: ⚠️ Yes
Notes: Affects any system processing documents through vulnerable Hyland Perceptive Filters library.

📦 What is this software?

⚠️ Risk & Real-World Impact

🔴

Worst Case

Full system compromise with attacker gaining root/administrator privileges, installing persistent backdoors, exfiltrating sensitive data, and pivoting to internal networks.

🟠

Likely Case

Remote code execution leading to email gateway compromise, email interception, credential theft, and lateral movement within the network.

🟢

If Mitigated

Limited impact due to network segmentation, strict firewall rules, and proper access controls preventing lateral movement.

🌐 Internet-Facing: HIGH
🏢 Internal Only: MEDIUM

🎯 Exploit Status

Public PoC: ✅ No
Weaponized: UNKNOWN
Unauthenticated Exploit: ⚠️ Yes
Complexity: LOW

CVSS 9.8 indicates critical severity with low attack complexity and no authentication required.

🛠️ Fix & Mitigation

✅ Official Fix

Patch Version: Versions from 2023-12-08 onward

Vendor Advisory: https://bst.cisco.com/quickview/bug/CSCwe11003

Restart Required: Yes

Instructions:

1. Check current Hyland Perceptive Filters version. 2. Update to version dated 2023-12-08 or later. 3. Restart affected services. 4. Verify update applied successfully.

🔧 Temporary Workarounds

Document Filtering Restriction

all

Implement strict document type filtering to block potentially malicious file types at network perimeter.

# Configure email gateway to block suspicious attachments
# Implement file type validation rules

Network Segmentation

all

Isolate email gateway systems from critical internal networks to limit lateral movement.

# Configure firewall rules to restrict email gateway network access
# Implement VLAN segmentation

🧯 If You Can't Patch

  • Implement strict network segmentation to isolate affected systems
  • Deploy intrusion detection systems to monitor for exploitation attempts

🔍 How to Verify

Check if Vulnerable:

Check Hyland Perceptive Filters version date - if before 2023-12-08, system is vulnerable.

Check Version:

# Check version through product administration interface or system logs

Verify Fix Applied:

Verify Hyland Perceptive Filters version is dated 2023-12-08 or later and services have been restarted.

📡 Detection & Monitoring

Log Indicators:

  • Segmentation fault errors in application logs
  • Unusual process creation from email processing services
  • Failed document parsing attempts

Network Indicators:

  • Unusual outbound connections from email gateway systems
  • Suspicious document attachments in email traffic

SIEM Query:

source="email_gateway" AND (error="segmentation fault" OR error="memory violation")

🔗 References

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