CVE-2020-9604

7.8 HIGH

📋 TL;DR

This CVE describes a buffer error vulnerability in Adobe Acrobat and Reader that could allow attackers to execute arbitrary code on affected systems. Users running vulnerable versions of Adobe Acrobat or Reader are at risk when opening malicious PDF files. The vulnerability affects multiple versions across different release tracks.

💻 Affected Systems

Products:
  • Adobe Acrobat DC
  • Adobe Acrobat Reader DC
  • Adobe Acrobat 2017
  • Adobe Acrobat Reader 2017
  • Adobe Acrobat 2015
  • Adobe Acrobat Reader 2015
Versions: Acrobat DC/Reader DC: 2020.006.20042 and earlier; Acrobat 2017/Reader 2017: 2017.011.30166 and earlier; Acrobat 2015/Reader 2015: 2015.006.30518 and earlier
Operating Systems: Windows, macOS
Default Config Vulnerable: ⚠️ Yes
Notes: All default installations of affected versions are vulnerable. The vulnerability exists in the core PDF parsing functionality.

📦 What is this software?

⚠️ Risk & Real-World Impact

🔴

Worst Case

Complete system compromise through arbitrary code execution, potentially leading to data theft, ransomware deployment, or persistent backdoor installation.

🟠

Likely Case

Local privilege escalation or remote code execution when a user opens a malicious PDF document, leading to malware installation or credential theft.

🟢

If Mitigated

Limited impact with proper application sandboxing and user privilege restrictions, potentially containing the exploit to the application context.

🌐 Internet-Facing: MEDIUM - Requires user interaction (opening malicious PDF) but PDFs are commonly shared via email and web, making initial access plausible.
🏢 Internal Only: HIGH - Internal users frequently share PDF documents, and exploitation requires minimal user interaction with a malicious file.

🎯 Exploit Status

Public PoC: ✅ No
Weaponized: UNKNOWN
Unauthenticated Exploit: ✅ No
Complexity: MEDIUM

Exploitation requires user interaction to open a malicious PDF file. No public exploit code was available at disclosure time, but buffer errors in PDF parsers are commonly targeted.

🛠️ Fix & Mitigation

✅ Official Fix

Patch Version: Acrobat DC/Reader DC: 2020.009.20063 or later; Acrobat 2017/Reader 2017: 2017.011.30173 or later; Acrobat 2015/Reader 2015: 2015.006.30523 or later

Vendor Advisory: https://helpx.adobe.com/security/products/acrobat/apsb20-24.html

Restart Required: Yes

Instructions:

1. Open Adobe Acrobat or Reader. 2. Go to Help > Check for Updates. 3. Follow prompts to download and install available updates. 4. Restart the application when prompted. 5. Verify update by checking Help > About Adobe Acrobat/Reader.

🔧 Temporary Workarounds

Disable JavaScript in Adobe Reader

all

Disabling JavaScript reduces attack surface as many PDF exploits rely on JavaScript execution.

Edit > Preferences > JavaScript > Uncheck 'Enable Acrobat JavaScript'

Use Protected View for untrusted PDFs

all

Force all PDFs from untrusted sources to open in Protected View mode.

Edit > Preferences > Security (Enhanced) > Check 'Enable Protected View at startup' and 'Enable Enhanced Security'

🧯 If You Can't Patch

  • Restrict PDF file handling to alternative PDF viewers that are not vulnerable
  • Implement application control policies to block execution of vulnerable Adobe versions

🔍 How to Verify

Check if Vulnerable:

Open Adobe Acrobat/Reader, go to Help > About Adobe Acrobat/Reader and compare version against affected ranges.

Check Version:

On Windows: wmic product where name like "Adobe Acrobat%" get version; On macOS: /Applications/Adobe\ Acrobat*.app/Contents/Info.plist | grep -A1 CFBundleShortVersionString

Verify Fix Applied:

Verify version is at or above: DC: 2020.009.20063, 2017: 2017.011.30173, 2015: 2015.006.30523

📡 Detection & Monitoring

Log Indicators:

  • Application crashes in Adobe Acrobat/Reader with memory access violations
  • Unexpected child processes spawned from AcroRd32.exe or AdobeReader.exe

Network Indicators:

  • Outbound connections from Adobe processes to unexpected destinations following PDF opening
  • DNS requests for suspicious domains from Adobe processes

SIEM Query:

process_name:("AcroRd32.exe" OR "AdobeReader.exe") AND (event_id:1000 OR event_id:1001) AND exception_code:(0xc0000005 OR 0xc0000409)

🔗 References

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