CVE-2026-1049

3.5 LOW

📋 TL;DR

This CVE describes a cross-site scripting (XSS) vulnerability in LigeroSmart (formerly OTRS) up to version 6.1.26. Attackers can inject malicious scripts via the TicketID parameter in /otrs/index.pl, potentially compromising user sessions or stealing credentials. The vulnerability affects all LigeroSmart installations up to 6.1.26 that are accessible to attackers.

💻 Affected Systems

Products:
  • LigeroSmart
Versions: Up to and including 6.1.26
Operating Systems: All platforms running LigeroSmart
Default Config Vulnerable: ⚠️ Yes
Notes: All installations with the vulnerable /otrs/index.pl endpoint are affected. The vulnerability requires user interaction (visiting a malicious link).

📦 What is this software?

⚠️ Risk & Real-World Impact

🔴

Worst Case

Attackers could steal administrator credentials, hijack user sessions, deface the application, or redirect users to malicious sites, potentially leading to full system compromise.

🟠

Likely Case

Attackers would typically steal session cookies or credentials from authenticated users, potentially gaining unauthorized access to the ticketing system.

🟢

If Mitigated

With proper input validation and output encoding, the XSS payload would be neutralized, preventing script execution.

🌐 Internet-Facing: HIGH
🏢 Internal Only: MEDIUM

🎯 Exploit Status

Public PoC: ⚠️ Yes
Weaponized: LIKELY
Unauthenticated Exploit: ✅ No
Complexity: LOW

Exploit details are publicly available in GitHub issue #280. Attack requires user to click a malicious link with crafted TicketID parameter.

🛠️ Fix & Mitigation

✅ Official Fix

Patch Version: Unknown

Vendor Advisory: None available

Restart Required: No

Instructions:

No official patch available. Monitor LigeroSmart GitHub repository for updates. Consider upgrading to latest version when patch is released.

🔧 Temporary Workarounds

Input Validation Filter

all

Implement server-side validation to sanitize TicketID parameter, allowing only alphanumeric characters.

Implement input validation in /otrs/index.pl to restrict TicketID to expected format

Content Security Policy

all

Implement CSP headers to restrict script execution sources.

Add Content-Security-Policy header to web server configuration

🧯 If You Can't Patch

  • Implement web application firewall (WAF) rules to block XSS payloads in TicketID parameter
  • Restrict access to /otrs/index.pl to trusted IP addresses only

🔍 How to Verify

Check if Vulnerable:

Check if LigeroSmart version is ≤6.1.26 and test TicketID parameter with XSS payload: <script>alert('XSS')</script>

Check Version:

Check LigeroSmart version in administration interface or package manager

Verify Fix Applied:

Test with same XSS payload after implementing fixes; script should not execute.

📡 Detection & Monitoring

Log Indicators:

  • Unusual TicketID parameter values containing script tags or JavaScript in access logs

Network Indicators:

  • HTTP requests to /otrs/index.pl with suspicious TicketID parameters

SIEM Query:

source="web_logs" AND uri_path="/otrs/index.pl" AND (TicketID CONTAINS "<script>" OR TicketID CONTAINS "javascript:")

🔗 References

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