CVE-2025-8402

4.9 MEDIUM

📋 TL;DR

This vulnerability allows system administrators to crash Mattermost servers by importing malformed data through the bulk import feature. It affects Mattermost versions 10.8.x up to 10.8.3, 10.5.x up to 10.5.8, 9.11.x up to 9.11.17, 10.10.x up to 10.10.0, and 10.9.x up to 10.9.3. The issue stems from improper validation of import data (CWE-476: NULL Pointer Dereference).

💻 Affected Systems

Products:
  • Mattermost
Versions: 10.8.x <= 10.8.3, 10.5.x <= 10.5.8, 9.11.x <= 9.11.17, 10.10.x <= 10.10.0, 10.9.x <= 10.9.3
Operating Systems: All platforms running affected Mattermost versions
Default Config Vulnerable: ⚠️ Yes
Notes: Only affects instances where bulk import feature is enabled and accessible to system administrators.

📦 What is this software?

⚠️ Risk & Real-World Impact

🔴

Worst Case

A malicious or compromised system administrator could cause persistent denial of service, disrupting team communication and collaboration until the server is manually restarted.

🟠

Likely Case

Accidental triggering by administrators performing legitimate bulk imports could cause temporary service disruption requiring manual intervention.

🟢

If Mitigated

With proper access controls limiting bulk import to trusted administrators only, impact is limited to potential accidental disruption.

🌐 Internet-Facing: LOW - Exploitation requires authenticated system administrator access, not accessible to external attackers without credentials.
🏢 Internal Only: MEDIUM - Internal administrators have the required access, but exploitation requires malicious intent or accidental misuse.

🎯 Exploit Status

Public PoC: ✅ No
Weaponized: UNKNOWN
Unauthenticated Exploit: ✅ No
Complexity: MEDIUM

Exploitation requires system administrator privileges and knowledge of how to craft malicious import data.

🛠️ Fix & Mitigation

✅ Official Fix

Patch Version: Update to versions beyond those listed in affected versions (check Mattermost security updates for specific fixed versions)

Vendor Advisory: https://mattermost.com/security-updates

Restart Required: No

Instructions:

1. Check current Mattermost version. 2. Backup configuration and data. 3. Update to latest patched version following Mattermost upgrade documentation. 4. Verify functionality post-update.

🔧 Temporary Workarounds

Disable Bulk Import Feature

all

Temporarily disable the bulk import functionality to prevent exploitation while planning patching.

Edit Mattermost config.json to set 'EnableBulkImport' to false

Restrict Administrator Access

all

Limit system administrator roles to only essential personnel to reduce attack surface.

Review and audit system administrator accounts in Mattermost

🧯 If You Can't Patch

  • Implement strict access controls to limit who can perform bulk imports
  • Monitor server logs for bulk import attempts and server crashes

🔍 How to Verify

Check if Vulnerable:

Check Mattermost version via System Console > About or run 'mattermost version' command. Compare against affected version ranges.

Check Version:

mattermost version

Verify Fix Applied:

After updating, verify version is beyond affected ranges and test bulk import functionality with valid data.

📡 Detection & Monitoring

Log Indicators:

  • Server crash logs following bulk import operations
  • Error messages related to import data validation

Network Indicators:

  • Unusual bulk import traffic patterns from administrator accounts

SIEM Query:

source="mattermost" AND ("bulk import" OR "import data") AND ("crash" OR "error" OR "failed")

🔗 References

📤 Share & Export