CVE-2025-67926

8.8 HIGH

📋 TL;DR

This CVE describes a missing authorization vulnerability in the Fluent Support WordPress plugin that allows attackers to bypass access controls. Attackers can exploit incorrectly configured security levels to perform unauthorized actions. All WordPress sites running Fluent Support version 1.10.4 or earlier are affected.

💻 Affected Systems

Products:
  • Fluent Support WordPress Plugin
Versions: All versions through 1.10.4
Operating Systems: Any OS running WordPress
Default Config Vulnerable: ⚠️ Yes
Notes: Only affects WordPress installations with Fluent Support plugin installed and activated.

⚠️ Manual Verification Required

This CVE does not have specific version information in our database, so automatic vulnerability detection cannot determine if your system is affected.

Why? The CVE database entry doesn't specify which versions are vulnerable (no version ranges provided by the vendor/NVD).

🔒 Custom verification scripts are available for registered users. Sign up free to download automated test scripts.

Recommended Actions:
  1. Review the CVE details at NVD
  2. Check vendor security advisories for your specific version
  3. Test if the vulnerability is exploitable in your environment
  4. Consider updating to the latest version as a precaution

⚠️ Risk & Real-World Impact

🔴

Worst Case

Complete compromise of support ticket system allowing attackers to view, modify, delete, or create support tickets, potentially accessing sensitive customer data and impersonating support staff.

🟠

Likely Case

Unauthorized access to support tickets containing sensitive customer information, personal data exposure, and potential privilege escalation within the support system.

🟢

If Mitigated

Limited impact with proper access controls and monitoring, though the vulnerability still exists in the codebase.

🌐 Internet-Facing: HIGH
🏢 Internal Only: MEDIUM

🎯 Exploit Status

Public PoC: ✅ No
Weaponized: LIKELY
Unauthenticated Exploit: ✅ No
Complexity: LOW

Exploitation requires some level of access but can be performed by low-privileged users to escalate privileges within the support system.

🛠️ Fix & Mitigation

✅ Official Fix

Patch Version: 1.10.5 or later

Vendor Advisory: https://patchstack.com/database/Wordpress/Plugin/fluent-support/vulnerability/wordpress-fluent-support-plugin-1-10-4-broken-access-control-vulnerability?_s_id=cve

Restart Required: No

Instructions:

1. Log into WordPress admin panel. 2. Navigate to Plugins → Installed Plugins. 3. Find Fluent Support and click 'Update Now'. 4. Verify update to version 1.10.5 or later.

🔧 Temporary Workarounds

Disable Fluent Support Plugin

all

Temporarily disable the vulnerable plugin until patched

wp plugin deactivate fluent-support

Restrict Plugin Access

all

Use WordPress role management to restrict who can access Fluent Support features

🧯 If You Can't Patch

  • Implement strict network access controls to limit who can access the WordPress admin interface
  • Enable detailed logging and monitoring of Fluent Support plugin activities and review logs daily for unauthorized access attempts

🔍 How to Verify

Check if Vulnerable:

Check WordPress admin panel → Plugins → Installed Plugins → Fluent Support version

Check Version:

wp plugin get fluent-support --field=version

Verify Fix Applied:

Verify Fluent Support version is 1.10.5 or higher in WordPress admin panel

📡 Detection & Monitoring

Log Indicators:

  • Unauthorized access attempts to Fluent Support endpoints
  • Unusual support ticket activities from non-support users
  • Multiple failed authorization attempts followed by successful access

Network Indicators:

  • Unusual HTTP requests to /wp-admin/admin-ajax.php with fluent-support actions
  • Requests to Fluent Support API endpoints from unauthorized IPs

SIEM Query:

source="wordpress.log" AND ("fluent-support" OR "fluent_support") AND ("unauthorized" OR "access denied" OR "permission denied")

🔗 References

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