CVE-2025-58635

5.3 MEDIUM

📋 TL;DR

This CVE describes a missing authorization vulnerability in the Support Genix WordPress plugin that allows attackers to bypass intended access controls. It affects all versions up to 1.4.23, potentially enabling unauthorized access to administrative functions. WordPress sites using vulnerable versions of this plugin are at risk.

💻 Affected Systems

Products:
  • Support Genix WordPress Plugin
  • Support Genix Lite WordPress Plugin
Versions: All versions up to and including 1.4.23
Operating Systems: Any OS running WordPress
Default Config Vulnerable: ⚠️ Yes
Notes: Affects WordPress installations with the Support Genix plugin enabled. The vulnerability exists in the plugin's access control implementation.

⚠️ Manual Verification Required

This CVE does not have specific version information in our database, so automatic vulnerability detection cannot determine if your system is affected.

Why? The CVE database entry doesn't specify which versions are vulnerable (no version ranges provided by the vendor/NVD).

🔒 Custom verification scripts are available for registered users. Sign up free to download automated test scripts.

Recommended Actions:
  1. Review the CVE details at NVD
  2. Check vendor security advisories for your specific version
  3. Test if the vulnerability is exploitable in your environment
  4. Consider updating to the latest version as a precaution

⚠️ Risk & Real-World Impact

🔴

Worst Case

Attackers could gain administrative privileges, modify plugin settings, access sensitive support data, or potentially compromise the entire WordPress installation.

🟠

Likely Case

Unauthorized users accessing administrative functions they shouldn't have access to, potentially modifying support ticket data or plugin configurations.

🟢

If Mitigated

With proper access controls and authentication checks, impact would be limited to authorized users only performing intended actions.

🌐 Internet-Facing: HIGH
🏢 Internal Only: MEDIUM

🎯 Exploit Status

Public PoC: ✅ No
Weaponized: UNKNOWN
Unauthenticated Exploit: ✅ No
Complexity: MEDIUM

Exploitation requires understanding of WordPress plugin structure and access control mechanisms. No public exploit code is currently available.

🛠️ Fix & Mitigation

✅ Official Fix

Patch Version: Version after 1.4.23

Vendor Advisory: https://patchstack.com/database/wordpress/plugin/support-genix-lite/vulnerability/wordpress-support-genix-plugin-1-4-23-broken-access-control-vulnerability?_s_id=cve

Restart Required: No

Instructions:

1. Log into WordPress admin panel
2. Navigate to Plugins → Installed Plugins
3. Find Support Genix plugin
4. Click 'Update Now' if update available
5. If no update available, deactivate and remove plugin
6. Install latest version from WordPress repository

🔧 Temporary Workarounds

Temporary Plugin Deactivation

WordPress

Disable the vulnerable plugin until patched version is available

wp plugin deactivate support-genix
wp plugin deactivate support-genix-lite

🧯 If You Can't Patch

  • Implement strict network access controls to limit who can access the WordPress admin interface
  • Add additional authentication layers or web application firewall rules to protect administrative endpoints

🔍 How to Verify

Check if Vulnerable:

Check WordPress admin panel → Plugins → Support Genix version number. If version is 1.4.23 or lower, you are vulnerable.

Check Version:

wp plugin get support-genix --field=version

Verify Fix Applied:

After updating, verify plugin version is higher than 1.4.23 in WordPress admin panel.

📡 Detection & Monitoring

Log Indicators:

  • Unusual access patterns to admin-ajax.php or plugin-specific endpoints
  • Failed authorization attempts followed by successful unauthorized access
  • User role escalation attempts in WordPress logs

Network Indicators:

  • HTTP requests to Support Genix plugin endpoints from unauthorized IPs
  • Unusual POST requests to administrative plugin functions

SIEM Query:

source="wordpress.log" AND ("support-genix" OR "admin-ajax") AND ("unauthorized" OR "403" OR "permission denied")

🔗 References

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