CVE-2025-57912

5.9 MEDIUM

📋 TL;DR

This stored cross-site scripting (XSS) vulnerability in Dialogity Free Live Chat WordPress plugin allows attackers to inject malicious scripts into web pages that persist and execute when other users view the affected pages. All WordPress sites running Dialogity Free Live Chat versions up to 1.0.3 are affected. The vulnerability enables session hijacking, credential theft, and website defacement.

💻 Affected Systems

Products:
  • Dialogity Free Live Chat WordPress Plugin
Versions: All versions up to and including 1.0.3
Operating Systems: Any OS running WordPress
Default Config Vulnerable: ⚠️ Yes
Notes: All WordPress installations with vulnerable plugin versions are affected regardless of configuration.

⚠️ Manual Verification Required

This CVE does not have specific version information in our database, so automatic vulnerability detection cannot determine if your system is affected.

Why? The CVE database entry doesn't specify which versions are vulnerable (no version ranges provided by the vendor/NVD).

🔒 Custom verification scripts are available for registered users. Sign up free to download automated test scripts.

Recommended Actions:
  1. Review the CVE details at NVD
  2. Check vendor security advisories for your specific version
  3. Test if the vulnerability is exploitable in your environment
  4. Consider updating to the latest version as a precaution

⚠️ Risk & Real-World Impact

🔴

Worst Case

Attackers could steal administrator credentials, take over WordPress sites, install backdoors, redirect visitors to malicious sites, or use the compromised site to attack visitors' browsers.

🟠

Likely Case

Attackers inject malicious JavaScript to steal user session cookies, redirect users to phishing pages, or display unwanted content/ads on the affected website.

🟢

If Mitigated

With proper input validation and output encoding, malicious scripts would be neutralized before being stored or displayed to users.

🌐 Internet-Facing: HIGH
🏢 Internal Only: LOW

🎯 Exploit Status

Public PoC: ✅ No
Weaponized: UNKNOWN
Unauthenticated Exploit: ✅ No
Complexity: MEDIUM

Exploitation requires finding the vulnerable input field and crafting appropriate XSS payloads. The vulnerability is stored/persistent, making it more dangerous than reflected XSS.

🛠️ Fix & Mitigation

✅ Official Fix

Patch Version: Version after 1.0.3

Vendor Advisory: https://patchstack.com/database/wordpress/plugin/dialogity-website-chat/vulnerability/wordpress-dialogity-free-live-chat-plugin-1-0-3-cross-site-scripting-xss-vulnerability?_s_id=cve

Restart Required: No

Instructions:

1. Log into WordPress admin panel
2. Navigate to Plugins → Installed Plugins
3. Find Dialogity Free Live Chat
4. Click 'Update Now' if update available
5. If no update available, deactivate and remove the plugin
6. Consider alternative live chat solutions

🔧 Temporary Workarounds

Disable Dialogity Plugin

WordPress

Temporarily disable the vulnerable plugin until patched version is available

wp plugin deactivate dialogity-website-chat

Implement Content Security Policy

all

Add CSP headers to restrict script execution sources

Add to .htaccess: Header set Content-Security-Policy "default-src 'self'; script-src 'self'"
Or use WordPress CSP plugin

🧯 If You Can't Patch

  • Remove Dialogity Free Live Chat plugin completely and use alternative live chat solution
  • Implement web application firewall (WAF) rules to block XSS payloads targeting the plugin

🔍 How to Verify

Check if Vulnerable:

Check WordPress admin → Plugins → Installed Plugins for Dialogity Free Live Chat version. If version is 1.0.3 or lower, you are vulnerable.

Check Version:

wp plugin get dialogity-website-chat --field=version

Verify Fix Applied:

After updating, verify plugin version is higher than 1.0.3. Test chat functionality to ensure it still works properly.

📡 Detection & Monitoring

Log Indicators:

  • Unusual POST requests to Dialogity plugin endpoints
  • JavaScript payloads in form submissions
  • Multiple failed XSS attempts in web server logs

Network Indicators:

  • Suspicious JavaScript in HTTP POST bodies to chat-related endpoints
  • Unexpected script tags in stored chat messages

SIEM Query:

source="web_server_logs" AND (uri_path="/wp-admin/admin-ajax.php" OR uri_path CONTAINS "dialogity") AND (http_method="POST") AND (request_body CONTAINS "<script>" OR request_body CONTAINS "javascript:")

🔗 References

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