CVE-2025-37098

7.5 HIGH

📋 TL;DR

A path traversal vulnerability in HPE Insight Remote Support (IRS) allows attackers to access files outside the intended directory by manipulating file paths. This affects all HPE IRS installations prior to version 7.15.0.646. The vulnerability could lead to unauthorized file access and potential system compromise.

💻 Affected Systems

Products:
  • HPE Insight Remote Support
Versions: All versions prior to 7.15.0.646
Operating Systems: Windows, Linux
Default Config Vulnerable: ⚠️ Yes
Notes: All default installations of affected versions are vulnerable. No special configuration required for exploitation.

📦 What is this software?

⚠️ Risk & Real-World Impact

🔴

Worst Case

Complete system compromise through arbitrary file read/write, potentially leading to credential theft, configuration exposure, and lateral movement within the network.

🟠

Likely Case

Unauthorized access to sensitive configuration files, logs, or credentials stored on the IRS server, potentially enabling further attacks.

🟢

If Mitigated

Limited impact if proper network segmentation and access controls prevent external access to the IRS interface.

🌐 Internet-Facing: HIGH - If IRS is exposed to the internet, attackers can directly exploit this vulnerability without internal access.
🏢 Internal Only: MEDIUM - Internal attackers or compromised internal systems could exploit this to gain unauthorized file access.

🎯 Exploit Status

Public PoC: ✅ No
Weaponized: UNKNOWN
Unauthenticated Exploit: ⚠️ Yes
Complexity: LOW

Path traversal vulnerabilities typically have low exploitation complexity. The advisory suggests unauthenticated access is possible.

🛠️ Fix & Mitigation

✅ Official Fix

Patch Version: 7.15.0.646

Vendor Advisory: https://support.hpe.com/hpesc/public/docDisplay?docId=hpesbgn04878en_us&docLocale=en_US

Restart Required: Yes

Instructions:

1. Download HPE IRS version 7.15.0.646 or later from HPE support portal. 2. Backup current configuration and data. 3. Run the installer and follow upgrade prompts. 4. Restart the IRS service after installation completes.

🔧 Temporary Workarounds

Network Access Restriction

all

Restrict network access to IRS management interface to trusted IP addresses only

File System Hardening

all

Apply strict file permissions to limit IRS service account access to only necessary directories

🧯 If You Can't Patch

  • Implement strict network segmentation to isolate IRS from untrusted networks
  • Deploy web application firewall (WAF) with path traversal protection rules

🔍 How to Verify

Check if Vulnerable:

Check IRS version in administration console or via 'irsadmin --version' command. If version is below 7.15.0.646, system is vulnerable.

Check Version:

irsadmin --version

Verify Fix Applied:

Verify version is 7.15.0.646 or higher using 'irsadmin --version' or administration console. Test path traversal attempts should be blocked.

📡 Detection & Monitoring

Log Indicators:

  • Unusual file access patterns in IRS logs
  • Multiple failed path traversal attempts
  • Access to files outside normal IRS directories

Network Indicators:

  • HTTP requests containing '../' sequences to IRS endpoints
  • Unusual file download patterns from IRS server

SIEM Query:

source="irs_logs" AND ("../" OR "..\\" OR "%2e%2e%2f")

🔗 References

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