CVE-2025-37097
📋 TL;DR
An unauthenticated denial-of-service vulnerability in HPE Insight Remote Support (IRS) allows attackers to crash the service without credentials. This affects all IRS deployments running versions before 7.15.0.646. Organizations using HPE IRS for remote support capabilities are at risk.
💻 Affected Systems
- HPE Insight Remote Support
📦 What is this software?
⚠️ Risk & Real-World Impact
Worst Case
Complete service outage of HPE Insight Remote Support, disrupting remote monitoring and support capabilities for HPE infrastructure.
Likely Case
Service disruption requiring manual restart of IRS components, temporarily interrupting remote support functions.
If Mitigated
Minimal impact with proper network segmentation and access controls limiting exposure to trusted networks only.
🎯 Exploit Status
Tenable research indicates the vulnerability is exploitable by unauthenticated attackers, suggesting relatively simple exploitation.
🛠️ Fix & Mitigation
✅ Official Fix
Patch Version: 7.15.0.646
Vendor Advisory: https://support.hpe.com/hpesc/public/docDisplay?docId=hpesbgn04878en_us&docLocale=en_US
Restart Required: Yes
Instructions:
1. Download HPE Insight Remote Support version 7.15.0.646 or later from HPE support portal. 2. Backup current IRS configuration. 3. Install the update following HPE documentation. 4. Restart IRS services to apply changes.
🔧 Temporary Workarounds
Network Access Restriction
allRestrict network access to IRS management interfaces to trusted IP addresses only
# Use firewall rules to restrict access to IRS ports (typically 443, 8443)
# Example: iptables -A INPUT -p tcp --dport 443 -s trusted_network -j ACCEPT
# Example: iptables -A INPUT -p tcp --dport 443 -j DROP
🧯 If You Can't Patch
- Implement strict network segmentation to isolate IRS from untrusted networks
- Monitor IRS service health and implement automated restart procedures for service recovery
🔍 How to Verify
Check if Vulnerable:
Check IRS version in web interface (Admin → About) or via command line: grep 'Version' /opt/hp/insight-remote-support/version.txtCheck Version:
grep 'Version' /opt/hp/insight-remote-support/version.txtVerify Fix Applied:
Verify version is 7.15.0.646 or later and test IRS functionality remains operational after attempted exploitation📡 Detection & Monitoring
Log Indicators:
- IRS service crash logs
- Unexpected service restarts in system logs
- High volume of requests from single source followed by service failure
Network Indicators:
- Unusual traffic patterns to IRS management ports
- Multiple connection attempts from untrusted sources
SIEM Query:
source="irs_logs" AND ("crash" OR "restart" OR "failure") AND NOT user_authenticated=true