CVE-2025-31964

2.2 LOW

📋 TL;DR

This vulnerability in HCL BigFix IVR 4.2 allows privileged attackers to disrupt service availability by exploiting administrative services bound to external network interfaces instead of local authentication interfaces. Only systems running the affected version with improper service binding configurations are impacted. Attackers need existing privileged access to exploit this issue.

💻 Affected Systems

Products:
  • HCL BigFix IVR
Versions: Version 4.2
Operating Systems: All supported platforms
Default Config Vulnerable: ⚠️ Yes
Notes: Only affects systems with improper service binding configurations where administrative services are bound to external interfaces instead of local authentication interfaces.

📦 What is this software?

⚠️ Risk & Real-World Impact

🔴

Worst Case

Service disruption or denial of service affecting BigFix IVR functionality, potentially impacting patch management and endpoint security operations.

🟠

Likely Case

Local privilege escalation leading to service disruption within the affected component, requiring attacker to already have privileged access.

🟢

If Mitigated

Minimal impact if services are properly bound to local authentication interfaces and network segmentation is implemented.

🌐 Internet-Facing: LOW - Attack requires privileged access and primarily affects internal service binding configurations.
🏢 Internal Only: MEDIUM - Internal attackers with privileged access could disrupt service availability within the network.

🎯 Exploit Status

Public PoC: ✅ No
Weaponized: UNKNOWN
Unauthenticated Exploit: ✅ No
Complexity: LOW

Exploitation requires privileged attacker access and knowledge of service binding configurations.

🛠️ Fix & Mitigation

✅ Official Fix

Patch Version: Check vendor advisory for specific patch version

Vendor Advisory: https://support.hcl-software.com/csm?id=kb_article&sysparm_article=KB0127753

Restart Required: Yes

Instructions:

1. Review vendor advisory KB0127753. 2. Apply recommended patch from HCL. 3. Restart affected services. 4. Verify service binding configurations are corrected.

🔧 Temporary Workarounds

Configure Service Binding

all

Ensure administrative services are bound only to local authentication interfaces instead of external network interfaces.

Review and modify service binding configurations per HCL documentation

Network Segmentation

all

Implement network segmentation to restrict access to administrative services.

Configure firewall rules to limit access to administrative interfaces

🧯 If You Can't Patch

  • Implement strict network segmentation and firewall rules to restrict access to administrative services
  • Monitor for unauthorized access attempts to administrative interfaces and review service binding configurations regularly

🔍 How to Verify

Check if Vulnerable:

Check if running HCL BigFix IVR version 4.2 and review service binding configurations for improper external interface binding.

Check Version:

Check BigFix IVR version through administrative console or system documentation

Verify Fix Applied:

Verify patch installation and confirm administrative services are properly bound to local authentication interfaces only.

📡 Detection & Monitoring

Log Indicators:

  • Unauthorized access attempts to administrative services
  • Service disruption logs
  • Configuration change alerts for service binding

Network Indicators:

  • Unexpected network traffic to administrative service ports
  • Connection attempts to administrative interfaces from unauthorized sources

SIEM Query:

Search for authentication failures or access attempts to BigFix IVR administrative services from non-local interfaces

🔗 References

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