CVE-2025-31955

7.6 HIGH

📋 TL;DR

HCL iAutomate has a sensitive data exposure vulnerability that allows unauthorized access to confidential information stored within the system. This affects all organizations using vulnerable versions of HCL iAutomate software.

💻 Affected Systems

Products:
  • HCL iAutomate
Versions: All versions prior to the patched release
Operating Systems: All supported platforms
Default Config Vulnerable: ⚠️ Yes
Notes: All deployments of HCL iAutomate are affected unless specifically patched.

📦 What is this software?

⚠️ Risk & Real-World Impact

🔴

Worst Case

Complete compromise of sensitive business data, intellectual property, customer information, or credentials leading to data breach, regulatory fines, and reputational damage.

🟠

Likely Case

Unauthorized access to specific sensitive files or database records containing business-critical information or personal data.

🟢

If Mitigated

Limited exposure of non-critical data or complete prevention through proper access controls and network segmentation.

🌐 Internet-Facing: HIGH
🏢 Internal Only: MEDIUM

🎯 Exploit Status

Public PoC: ✅ No
Weaponized: UNKNOWN
Unauthenticated Exploit: ✅ No
Complexity: LOW

Exploitation likely requires some level of access to the system, but the vulnerability makes sensitive data accessible to unauthorized users.

🛠️ Fix & Mitigation

✅ Official Fix

Patch Version: Check vendor advisory for specific patched version

Vendor Advisory: https://support.hcl-software.com/csm?id=kb_article&sysparm_article=KB0122646

Restart Required: Yes

Instructions:

1. Review the HCL advisory for specific patch version. 2. Download the patch from HCL support portal. 3. Apply the patch following HCL's installation instructions. 4. Restart the iAutomate service. 5. Verify the patch was applied successfully.

🔧 Temporary Workarounds

Restrict Network Access

all

Limit access to iAutomate systems to only authorized users and networks

Configure firewall rules to restrict access to iAutomate ports

Implement Access Controls

all

Strengthen authentication and authorization mechanisms

Review and tighten file/directory permissions on iAutomate data stores

🧯 If You Can't Patch

  • Isolate iAutomate systems in a segmented network zone with strict access controls
  • Implement additional monitoring and alerting for unauthorized access attempts to sensitive data

🔍 How to Verify

Check if Vulnerable:

Check your HCL iAutomate version against the patched version in the vendor advisory

Check Version:

Check iAutomate administration console or installation directory for version information

Verify Fix Applied:

Verify the installed version matches or exceeds the patched version specified by HCL

📡 Detection & Monitoring

Log Indicators:

  • Unauthorized access attempts to sensitive data paths
  • Unusual file access patterns in iAutomate logs

Network Indicators:

  • Unexpected data transfers from iAutomate systems
  • Access from unauthorized IP addresses

SIEM Query:

source="iautomate*" AND (event_type="file_access" OR event_type="data_access") AND user NOT IN [authorized_users]

🔗 References

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