CVE-2025-24458

7.1 HIGH

📋 TL;DR

This vulnerability in JetBrains YouTrack allows attackers to take over user accounts by spoofing email addresses and exploiting the Helpdesk integration. It affects all YouTrack instances running versions before 2024.3.55417. Organizations using YouTrack for issue tracking and customer support are at risk.

💻 Affected Systems

Products:
  • JetBrains YouTrack
Versions: All versions before 2024.3.55417
Operating Systems: All platforms running YouTrack
Default Config Vulnerable: ⚠️ Yes
Notes: Vulnerability exists in the Helpdesk integration feature which may be enabled by default in some configurations.

📦 What is this software?

⚠️ Risk & Real-World Impact

🔴

Worst Case

Complete compromise of YouTrack instance with administrative access, allowing data theft, system manipulation, and lateral movement to connected systems.

🟠

Likely Case

Unauthorized access to user accounts leading to data exposure, privilege escalation, and manipulation of issue tracking data.

🟢

If Mitigated

Limited impact with proper email validation and access controls, potentially only affecting low-privilege accounts.

🌐 Internet-Facing: HIGH - YouTrack instances exposed to the internet are directly vulnerable to remote exploitation via email spoofing.
🏢 Internal Only: MEDIUM - Internal instances are still vulnerable but require attacker access to internal network or email systems.

🎯 Exploit Status

Public PoC: ✅ No
Weaponized: UNKNOWN
Unauthenticated Exploit: ✅ No
Complexity: MEDIUM

Exploitation requires ability to spoof email addresses and knowledge of target YouTrack instance's Helpdesk integration.

🛠️ Fix & Mitigation

✅ Official Fix

Patch Version: 2024.3.55417 or later

Vendor Advisory: https://www.jetbrains.com/privacy-security/issues-fixed/

Restart Required: No

Instructions:

1. Backup YouTrack instance. 2. Upgrade to YouTrack version 2024.3.55417 or later. 3. Verify upgrade completed successfully. 4. Test Helpdesk integration functionality.

🔧 Temporary Workarounds

Disable Helpdesk Integration

all

Temporarily disable the Helpdesk integration feature to prevent exploitation.

Navigate to Administration > Helpdesk Settings > Disable Helpdesk integration

Implement Email Validation

all

Configure email gateway to reject spoofed emails and implement SPF/DKIM/DMARC validation.

🧯 If You Can't Patch

  • Implement strict email validation with SPF, DKIM, and DMARC policies
  • Disable Helpdesk integration and use alternative support channels
  • Implement network segmentation to isolate YouTrack instance
  • Enable multi-factor authentication for all user accounts
  • Monitor for suspicious account activity and email spoofing attempts

🔍 How to Verify

Check if Vulnerable:

Check YouTrack version in Administration > System Info. If version is below 2024.3.55417, system is vulnerable.

Check Version:

Check web interface at Administration > System Info or use API endpoint /api/admin/version

Verify Fix Applied:

Verify version is 2024.3.55417 or higher in Administration > System Info and test Helpdesk integration functionality.

📡 Detection & Monitoring

Log Indicators:

  • Unusual account login patterns
  • Failed authentication attempts from spoofed email addresses
  • Helpdesk integration errors
  • Account permission changes

Network Indicators:

  • Suspicious email traffic patterns
  • Unusual API calls to Helpdesk endpoints
  • Authentication requests from unexpected sources

SIEM Query:

source="youtrack" AND (event_type="authentication" AND result="failure") OR (event_type="account_modification")

🔗 References

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