CVE-2025-20278

6.0 MEDIUM

📋 TL;DR

This vulnerability allows authenticated local attackers with administrative credentials to execute arbitrary commands as root on affected Cisco Unified Communications products. The issue stems from improper validation of command arguments in the CLI. Organizations using vulnerable Cisco UC products are affected.

💻 Affected Systems

Products:
  • Cisco Unified Communications Manager
  • Cisco Unified Communications Manager IM & Presence Service
  • Cisco Unified Contact Center Express
  • Cisco Unity Connection
Versions: Multiple versions - see Cisco advisory for specific affected versions
Operating Systems: Cisco Unified Communications Operating System
Default Config Vulnerable: ⚠️ Yes
Notes: Requires administrative credentials for exploitation. All default configurations with administrative access are vulnerable.

📦 What is this software?

⚠️ Risk & Real-World Impact

🔴

Worst Case

Full system compromise with root-level command execution, allowing complete control over affected devices, data exfiltration, and lateral movement.

🟠

Likely Case

Privilege escalation from administrative user to root, enabling unauthorized configuration changes, service disruption, or persistence mechanisms.

🟢

If Mitigated

Limited impact due to strong access controls, network segmentation, and monitoring preventing successful exploitation.

🌐 Internet-Facing: LOW - Requires local access and administrative credentials, making internet-facing exploitation unlikely.
🏢 Internal Only: HIGH - Internal attackers with administrative access can exploit this to gain root privileges on critical communications infrastructure.

🎯 Exploit Status

Public PoC: ✅ No
Weaponized: UNKNOWN
Unauthenticated Exploit: ✅ No
Complexity: LOW

Exploitation requires administrative credentials but is straightforward once authenticated. No public exploit code is currently available.

🛠️ Fix & Mitigation

✅ Official Fix

Patch Version: Multiple fixed versions - refer to Cisco advisory for specific product fixes

Vendor Advisory: https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-vos-command-inject-65s2UCYy

Restart Required: Yes

Instructions:

1. Review Cisco advisory for affected versions. 2. Download and apply appropriate patches from Cisco Software Center. 3. Restart affected services or devices as required. 4. Verify patch installation.

🔧 Temporary Workarounds

Restrict Administrative Access

all

Limit administrative CLI access to only trusted personnel and implement strict access controls.

Network Segmentation

all

Isolate Cisco UC systems from general network access and implement strict firewall rules.

🧯 If You Can't Patch

  • Implement strict access controls and monitor administrative account usage
  • Segment affected systems and restrict network access to essential services only

🔍 How to Verify

Check if Vulnerable:

Check current software version against affected versions listed in Cisco advisory

Check Version:

show version active (Cisco UC CLI command)

Verify Fix Applied:

Verify installed version matches or exceeds fixed versions specified in Cisco advisory

📡 Detection & Monitoring

Log Indicators:

  • Unusual CLI command execution patterns
  • Multiple failed authentication attempts followed by successful admin login
  • Commands with unusual arguments or shell metacharacters

Network Indicators:

  • Unexpected outbound connections from UC systems
  • Anomalous administrative SSH/Telnet sessions

SIEM Query:

source="cisco-uc-logs" AND (event_type="cli_command" AND command="*") OR (auth_status="success" AND user_role="admin" AND src_ip NOT IN trusted_ips)

🔗 References

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