CVE-2024-53676

9.8 CRITICAL

📋 TL;DR

A directory traversal vulnerability in HPE Insight Remote Support allows attackers to access files outside intended directories, potentially leading to remote code execution. This affects organizations using vulnerable versions of HPE's remote support software for monitoring and managing HPE infrastructure.

💻 Affected Systems

Products:
  • Hewlett Packard Enterprise Insight Remote Support
Versions: Specific versions not detailed in references, but all versions prior to the patched release are likely affected
Operating Systems: Windows, Linux
Default Config Vulnerable: ⚠️ Yes
Notes: The vulnerability exists in the web interface component of HPE Insight Remote Support.

📦 What is this software?

⚠️ Risk & Real-World Impact

🔴

Worst Case

Full system compromise with attacker gaining administrative privileges, data exfiltration, and persistent backdoor installation.

🟠

Likely Case

Unauthorized file access leading to credential theft, configuration disclosure, and potential lateral movement within the network.

🟢

If Mitigated

Limited impact with only file enumeration possible if proper network segmentation and access controls are implemented.

🌐 Internet-Facing: HIGH - The vulnerability can be exploited remotely without authentication, making internet-facing instances particularly vulnerable.
🏢 Internal Only: HIGH - Even internally deployed instances are at significant risk due to the unauthenticated nature of the vulnerability.

🎯 Exploit Status

Public PoC: ⚠️ Yes
Weaponized: LIKELY
Unauthenticated Exploit: ⚠️ Yes
Complexity: LOW

Proof-of-concept code is publicly available on GitHub, making exploitation straightforward for attackers.

🛠️ Fix & Mitigation

✅ Official Fix

Patch Version: Check HPE advisory for specific patched version

Vendor Advisory: https://support.hpe.com/hpesc/public/docDisplay?docLocale=en_US&docId=hpesbgn04731en_us

Restart Required: Yes

Instructions:

1. Review HPE advisory hpesbgn04731en_us
2. Download appropriate patch from HPE Support Portal
3. Apply patch following HPE installation instructions
4. Restart the Insight Remote Support service

🔧 Temporary Workarounds

Network Segmentation

all

Restrict network access to the Insight Remote Support interface

Access Control Lists

all

Implement strict firewall rules to limit source IP addresses

🧯 If You Can't Patch

  • Isolate the system from internet access and restrict to trusted internal networks only
  • Implement application-level WAF rules to block directory traversal patterns

🔍 How to Verify

Check if Vulnerable:

Check current version against HPE advisory and test for directory traversal using ../ patterns in web interface

Check Version:

Check version through Insight Remote Support web interface or consult HPE documentation

Verify Fix Applied:

Verify patch installation and test that directory traversal attempts are properly blocked

📡 Detection & Monitoring

Log Indicators:

  • Multiple failed directory traversal attempts
  • Unusual file access patterns in web server logs
  • Requests containing ../ or similar traversal patterns

Network Indicators:

  • HTTP requests with directory traversal payloads to the Insight Remote Support endpoint
  • Unusual outbound connections from the system

SIEM Query:

source="insight_remote_support" AND (uri="*../*" OR uri="*..\\*" OR uri="*%2e%2e%2f*")

🔗 References

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