CVE-2024-5195

4.7 MEDIUM

📋 TL;DR

This critical vulnerability in Arris VAP2500 firmware allows remote attackers to execute arbitrary commands via command injection in the customer_info parameter of the /diag_s.php file. Attackers can exploit this to gain unauthorized access and control over affected devices. Organizations using Arris VAP2500 access points with vulnerable firmware versions are at risk.

💻 Affected Systems

Products:
  • Arris VAP2500
Versions: 08.50 (specific affected versions unknown, but this version is confirmed vulnerable)
Operating Systems: Embedded firmware
Default Config Vulnerable: ⚠️ Yes
Notes: The vulnerability affects the web interface component of the device. Devices with the /diag_s.php endpoint accessible are vulnerable.

📦 What is this software?

⚠️ Risk & Real-World Impact

🔴

Worst Case

Complete device compromise allowing attackers to install persistent backdoors, pivot to internal networks, intercept network traffic, or use the device as part of a botnet.

🟠

Likely Case

Unauthorized command execution leading to device takeover, credential harvesting, or network reconnaissance from the compromised access point.

🟢

If Mitigated

Limited impact if devices are properly segmented, have restricted administrative access, and are monitored for suspicious activity.

🌐 Internet-Facing: HIGH
🏢 Internal Only: MEDIUM

🎯 Exploit Status

Public PoC: ⚠️ Yes
Weaponized: LIKELY
Unauthenticated Exploit: ⚠️ Yes
Complexity: LOW

Public exploit documentation exists, making exploitation straightforward for attackers with network access to vulnerable devices.

🛠️ Fix & Mitigation

✅ Official Fix

Patch Version: Unknown

Vendor Advisory: Not available

Restart Required: No

Instructions:

1. Check Arris/CommScope security advisories for firmware updates
2. If update available, download from official vendor site
3. Apply firmware update following vendor instructions
4. Verify update applied successfully

🔧 Temporary Workarounds

Block access to vulnerable endpoint

linux

Use firewall rules or web application filtering to block access to /diag_s.php

iptables -A INPUT -p tcp --dport 80 -m string --string "/diag_s.php" --algo bm -j DROP
iptables -A INPUT -p tcp --dport 443 -m string --string "/diag_s.php" --algo bm -j DROP

Disable web interface if not needed

all

Turn off the web management interface if remote administration is not required

🧯 If You Can't Patch

  • Segment affected devices on isolated network segments to limit lateral movement
  • Implement strict network access controls to restrict who can reach the device management interfaces

🔍 How to Verify

Check if Vulnerable:

Check if the device responds to requests to /diag_s.php with customer_info parameter manipulation. Use curl: curl -X POST 'http://<device_ip>/diag_s.php' --data 'customer_info=test'

Check Version:

Check web interface login page or device management interface for firmware version information

Verify Fix Applied:

Test if command injection is still possible after applying workarounds or patches. Attempt exploitation using known payloads.

📡 Detection & Monitoring

Log Indicators:

  • Unusual POST requests to /diag_s.php
  • Commands containing shell metacharacters in customer_info parameter
  • Multiple failed exploitation attempts

Network Indicators:

  • Unexpected outbound connections from access points
  • Traffic patterns suggesting command-and-control communication
  • Port scanning originating from access points

SIEM Query:

source="web_logs" AND uri="/diag_s.php" AND (method="POST" OR params CONTAINS "customer_info")

🔗 References

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