CVE-2024-49235

7.5 HIGH

📋 TL;DR

This vulnerability allows attackers to retrieve embedded sensitive data from VideoWhisper's WordPress plugins. It affects all installations using Contact Forms, Live Support, CRM, or Video Messages plugins up to version 1.10.2. The exposure occurs through data sent by these plugins that contains information that should remain confidential.

💻 Affected Systems

Products:
  • VideoWhisper Contact Forms
  • VideoWhisper Live Support
  • VideoWhisper CRM
  • VideoWhisper Video Messages
Versions: n/a through 1.10.2
Operating Systems: Any OS running WordPress
Default Config Vulnerable: ⚠️ Yes
Notes: All WordPress installations using these plugins in vulnerable versions are affected regardless of configuration.

⚠️ Manual Verification Required

This CVE does not have specific version information in our database, so automatic vulnerability detection cannot determine if your system is affected.

Why? The CVE database entry doesn't specify which versions are vulnerable (no version ranges provided by the vendor/NVD).

🔒 Custom verification scripts are available for registered users. Sign up free to download automated test scripts.

Recommended Actions:
  1. Review the CVE details at NVD
  2. Check vendor security advisories for your specific version
  3. Test if the vulnerability is exploitable in your environment
  4. Consider updating to the latest version as a precaution

⚠️ Risk & Real-World Impact

🔴

Worst Case

Attackers could extract sensitive user data, personal information, or authentication credentials embedded in plugin communications, leading to data breaches and account compromise.

🟠

Likely Case

Unauthorized access to user contact information, support ticket details, or CRM data that gets embedded in plugin responses.

🟢

If Mitigated

Limited exposure of non-critical metadata or configuration details if proper input validation and output encoding are implemented.

🌐 Internet-Facing: HIGH
🏢 Internal Only: MEDIUM

🎯 Exploit Status

Public PoC: ✅ No
Weaponized: UNKNOWN
Unauthenticated Exploit: ⚠️ Yes
Complexity: LOW

The vulnerability involves retrieving data from sent responses, which typically requires minimal technical skill to exploit.

🛠️ Fix & Mitigation

✅ Official Fix

Patch Version: 1.10.3 or later

Vendor Advisory: https://patchstack.com/database/vulnerability/live-support-tickets/wordpress-contact-forms-live-support-crm-video-messages-plugin-1-10-2-sensitive-data-exposure-vulnerability?_s_id=cve

Restart Required: No

Instructions:

1. Log into WordPress admin panel
2. Navigate to Plugins > Installed Plugins
3. Find affected VideoWhisper plugins
4. Click 'Update Now' for each
5. Verify all plugins are at version 1.10.3 or higher

🔧 Temporary Workarounds

Disable affected plugins

all

Temporarily disable vulnerable plugins until patched

wp plugin deactivate contact-forms-live-support-crm-video-messages

🧯 If You Can't Patch

  • Implement WAF rules to block suspicious requests to plugin endpoints
  • Monitor outgoing traffic for sensitive data leakage and implement network segmentation

🔍 How to Verify

Check if Vulnerable:

Check WordPress admin panel > Plugins > Installed Plugins for VideoWhisper plugins with version 1.10.2 or lower

Check Version:

wp plugin list --name="*VideoWhisper*" --field=version

Verify Fix Applied:

Confirm all VideoWhisper plugins show version 1.10.3 or higher in WordPress admin

📡 Detection & Monitoring

Log Indicators:

  • Unusual requests to plugin endpoints
  • Large data transfers from plugin directories

Network Indicators:

  • Sensitive data patterns in HTTP responses from plugin URLs

SIEM Query:

source="wordpress.log" AND ("contact-forms" OR "live-support" OR "crm" OR "video-messages") AND status=200 AND size_bytes>10000

🔗 References

📤 Share & Export