CVE-2024-42995

8.3 HIGH

📋 TL;DR

This vulnerability allows low-privileged users in VTiger CRM to bypass authorization checks and disable arbitrary modules via the Migration administrative module. It affects all VTiger CRM installations running version 8.1.0 or earlier. Attackers can disrupt business operations by disabling critical CRM functionality.

💻 Affected Systems

Products:
  • VTiger CRM
Versions: <= 8.1.0
Operating Systems: All
Default Config Vulnerable: ⚠️ Yes
Notes: All installations with low-privileged user accounts are vulnerable. The Migration module should be restricted to administrators only.

📦 What is this software?

⚠️ Risk & Real-World Impact

🔴

Worst Case

An attacker could disable all modules, completely crippling the CRM system and causing business disruption, data loss, and operational downtime.

🟠

Likely Case

Attackers disable key modules like Sales, Support, or Inventory, disrupting business workflows and causing productivity loss.

🟢

If Mitigated

With proper privilege separation and monitoring, impact is limited to temporary disruption of non-critical modules.

🌐 Internet-Facing: HIGH
🏢 Internal Only: HIGH

🎯 Exploit Status

Public PoC: ⚠️ Yes
Weaponized: LIKELY
Unauthenticated Exploit: ✅ No
Complexity: LOW

Exploitation requires authenticated low-privileged access. The advisory includes technical details that make weaponization straightforward.

🛠️ Fix & Mitigation

✅ Official Fix

Patch Version: 8.2.0 or later

Vendor Advisory: https://www.shielder.com/advisories/vtiger-migration-bac/

Restart Required: No

Instructions:

1. Backup your VTiger installation and database. 2. Download VTiger CRM version 8.2.0 or later from the official website. 3. Follow the official upgrade procedure for your installation method. 4. Verify the Migration module now requires administrative privileges.

🔧 Temporary Workarounds

Restrict Migration Module Access

all

Manually modify permissions to restrict access to the Migration module to administrators only.

# Edit VTiger permissions configuration
# Location varies by installation - typically in config.inc.php or module-specific permission files

Disable Low-Privileged User Accounts

all

Temporarily disable or restrict all non-administrative user accounts until patching is complete.

# Use VTiger admin panel to disable user accounts
# Or modify database directly: UPDATE vtiger_users SET status='Inactive' WHERE is_admin=0

🧯 If You Can't Patch

  • Implement strict network segmentation to isolate VTiger CRM from untrusted networks
  • Enable detailed logging and monitoring of all Migration module access attempts

🔍 How to Verify

Check if Vulnerable:

Check your VTiger version in the admin panel or via the database: SELECT version FROM vtiger_version; If version <= 8.1.0, you are vulnerable.

Check Version:

SELECT version FROM vtiger_version;

Verify Fix Applied:

After upgrading, verify version is >= 8.2.0. Test with a low-privileged user account that access to the Migration module is properly denied.

📡 Detection & Monitoring

Log Indicators:

  • Unauthorized access attempts to /modules/Migration/
  • Module disable events from non-admin users
  • Permission denied errors for Migration module

Network Indicators:

  • HTTP POST requests to Migration endpoints from non-admin IPs
  • Unusual module configuration changes

SIEM Query:

source="vtiger_logs" AND (uri="/modules/Migration/" OR module="Migration") AND user_role!="admin"

🔗 References

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