CVE-2024-39836

4.8 MEDIUM

📋 TL;DR

This vulnerability allows remote/synthetic users created through shared channels to receive email notifications and reset passwords using munged email addresses. It affects Mattermost instances running vulnerable versions where shared channels are enabled, potentially enabling unauthorized account access.

💻 Affected Systems

Products:
  • Mattermost
Versions: 9.9.x <= 9.9.1, 9.5.x <= 9.5.7, 9.10.x <= 9.10.0, 9.8.x <= 9.8.2
Operating Systems: All platforms running Mattermost
Default Config Vulnerable: ⚠️ Yes
Notes: Requires shared channels feature to be enabled and in use. Synthetic users are created automatically when external organizations connect via shared channels.

📦 What is this software?

⚠️ Risk & Real-World Impact

🔴

Worst Case

Attackers could reset passwords for synthetic users and gain unauthorized access to shared channel accounts, potentially accessing sensitive team communications and data.

🟠

Likely Case

Limited account compromise of synthetic users in shared channels, potentially disrupting collaboration or exposing channel-specific information.

🟢

If Mitigated

With proper email verification controls and monitoring, impact is limited to notification spam or failed password reset attempts.

🌐 Internet-Facing: MEDIUM
🏢 Internal Only: MEDIUM

🎯 Exploit Status

Public PoC: ✅ No
Weaponized: UNKNOWN
Unauthenticated Exploit: ✅ No
Complexity: MEDIUM

Exploitation requires access to shared channel functionality and knowledge of munged email addresses. No public exploits known at this time.

🛠️ Fix & Mitigation

✅ Official Fix

Patch Version: 9.9.2, 9.5.8, 9.10.1, 9.8.3 or later

Vendor Advisory: https://mattermost.com/security-updates

Restart Required: Yes

Instructions:

1. Backup Mattermost database and configuration. 2. Download patched version from Mattermost downloads page. 3. Stop Mattermost service. 4. Install updated version following Mattermost upgrade guide. 5. Restart Mattermost service. 6. Verify version and functionality.

🔧 Temporary Workarounds

Disable Shared Channels

all

Temporarily disable shared channels feature to prevent creation of synthetic users

mmctl config set ExperimentalSettings.EnableSharedChannels false

Restrict Email Notifications

all

Configure email settings to restrict notifications for synthetic users

mmctl config set EmailSettings.EnableSignUpWithEmail false
mmctl config set EmailSettings.EnableSignInWithEmail false

🧯 If You Can't Patch

  • Monitor authentication logs for unusual password reset attempts on synthetic user accounts
  • Implement additional email verification steps for all password reset requests

🔍 How to Verify

Check if Vulnerable:

Check Mattermost version via System Console > About or run: mmctl version

Check Version:

mmctl version | grep Version

Verify Fix Applied:

Verify version is 9.9.2+, 9.5.8+, 9.10.1+, or 9.8.3+. Test shared channel functionality with synthetic users.

📡 Detection & Monitoring

Log Indicators:

  • Unusual password reset attempts for synthetic users
  • Email notifications sent to munged email addresses
  • Failed authentication attempts followed by password resets

Network Indicators:

  • Unusual SMTP traffic patterns for password reset emails
  • Increased authentication requests to shared channel endpoints

SIEM Query:

source="mattermost" (event="password_reset" OR event="email_sent") user="*@sharedchannel*"

🔗 References

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