CVE-2024-38871

Q: What is the severity of CVE-2024-38871?

CVE-2024-38871 has a CVSS score of 8.3 (HIGH). This vulnerability allows authenticated attackers to execute arbitrary SQL commands in ManageEngine Exchange Reporter Plus. Attackers with valid credentials can potentially access, modify, or delete database content. Organizations using Exchange Reporter Plus versions 5717 and below are affected.

8.3 HIGH

SQL Injection

📋 TL;DR

This vulnerability allows authenticated attackers to execute arbitrary SQL commands in ManageEngine Exchange Reporter Plus. Attackers with valid credentials can potentially access, modify, or delete database content. Organizations using Exchange Reporter Plus versions 5717 and below are affected.

💻 Affected Systems

Products:

ManageEngine Exchange Reporter Plus

Versions: 5717 and below

Operating Systems: Windows, Linux

Default Config Vulnerable: ⚠️ Yes

Notes: Requires authenticated access to the reports module. All default installations are vulnerable.

📦 What is this software?

⚠️ Risk & Real-World Impact

🔴

Worst Case

Complete database compromise leading to data exfiltration, privilege escalation, or remote code execution via database functions.

🟠

Likely Case

Unauthorized data access, data manipulation, or extraction of sensitive information from the Exchange Reporter Plus database.

🟢

If Mitigated

Limited impact if proper input validation and parameterized queries are enforced at the application layer.

🌐 Internet-Facing: HIGH if the application is exposed to the internet with authenticated access.

🏢 Internal Only: HIGH as authenticated users (including compromised accounts) can exploit this vulnerability.

🎯 Exploit Status

Public PoC: ✅ No

Weaponized: UNKNOWN

Unauthenticated Exploit: ✅ No

Complexity: LOW

Exploitation requires authenticated access but SQL injection techniques are well-documented and easily automated.

🛠️ Fix & Mitigation

✅ Official Fix

Patch Version: 5718 or later

Vendor Advisory: https://www.manageengine.com/products/exchange-reports/advisory/CVE-2024-38871.html

Restart Required: Yes

Instructions:

1. Download the latest version from ManageEngine website. 2. Backup current installation. 3. Run the installer to upgrade. 4. Restart the Exchange Reporter Plus service.

🔧 Temporary Workarounds

Network Segmentation

all

Restrict access to Exchange Reporter Plus to only trusted networks and users.

Credential Hardening

all

Implement strong password policies, multi-factor authentication, and regular credential rotation.

🧯 If You Can't Patch

Implement web application firewall (WAF) with SQL injection rules
Restrict database permissions for the application service account

🔍 How to Verify

Check if Vulnerable:

Check the version in Exchange Reporter Plus web interface under Help > About. If version is 5717 or below, the system is vulnerable.

Check Version:

Not applicable - check via web interface or installation directory version files.

Verify Fix Applied:

Verify version is 5718 or higher after patching. Test reports module functionality to ensure no regression.

📡 Detection & Monitoring

Log Indicators:

Unusual SQL queries in application logs
Multiple failed login attempts followed by successful authentication
Unexpected database access patterns

Network Indicators:

SQL syntax in HTTP POST parameters to reports endpoints
Unusual database connection patterns from application server

SIEM Query:

source="exchange_reporter_plus" AND (http_method="POST" AND uri="/reports/*" AND (param="*sql*" OR param="*union*" OR param="*select*"))

📊 Metadata

CVE ID: CVE-2024-38871

CVSS v3 Score: 8.3 (HIGH)

CVSS Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:L

CWE: CWE-89

Published: July 26, 2024

Last Updated: November 21, 2024

🔗 References

https://www.manageengine.com/products/exchange-reports/advisory/CVE-2024-38871.html Vendor Advisory
https://www.manageengine.com/products/exchange-reports/advisory/CVE-2024-38871.html Vendor Advisory

📋 TL;DR

💻 Affected Systems

📦 What is this software?

Manageengine Exchange Reporter Plus by Zohocorp

Manageengine Exchange Reporter Plus by Zohocorp

Manageengine Exchange Reporter Plus by Zohocorp

Manageengine Exchange Reporter Plus by Zohocorp

Manageengine Exchange Reporter Plus by Zohocorp

Manageengine Exchange Reporter Plus by Zohocorp

Manageengine Exchange Reporter Plus by Zohocorp

Manageengine Exchange Reporter Plus by Zohocorp

Manageengine Exchange Reporter Plus by Zohocorp

Manageengine Exchange Reporter Plus by Zohocorp

Manageengine Exchange Reporter Plus by Zohocorp

Manageengine Exchange Reporter Plus by Zohocorp

Manageengine Exchange Reporter Plus by Zohocorp

Manageengine Exchange Reporter Plus by Zohocorp

Manageengine Exchange Reporter Plus by Zohocorp

Manageengine Exchange Reporter Plus by Zohocorp

Manageengine Exchange Reporter Plus by Zohocorp

Manageengine Exchange Reporter Plus by Zohocorp

⚠️ Risk & Real-World Impact

Worst Case

Likely Case

If Mitigated

🎯 Exploit Status

🛠️ Fix & Mitigation

✅ Official Fix

Instructions:

🔧 Temporary Workarounds

Network Segmentation

Credential Hardening

🧯 If You Can't Patch

🔍 How to Verify

Check if Vulnerable:

Check Version:

Verify Fix Applied:

📡 Detection & Monitoring

Log Indicators:

Network Indicators:

SIEM Query:

📊 Metadata

🔗 References

📤 Share & Export

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