CVE-2024-36136

7.5 HIGH

📋 TL;DR

An off-by-one error in WLInfoRailService in Ivanti Avalanche allows remote unauthenticated attackers to crash the service, causing denial of service. This affects Ivanti Avalanche 6.3.1 installations, potentially disrupting mobile device management operations.

💻 Affected Systems

Products:
  • Ivanti Avalanche
Versions: 6.3.1
Operating Systems: Windows Server
Default Config Vulnerable: ⚠️ Yes
Notes: WLInfoRailService is a core component of Avalanche; all default installations are vulnerable.

📦 What is this software?

⚠️ Risk & Real-World Impact

🔴

Worst Case

Complete service outage of Avalanche management server, disrupting all mobile device management operations until service is manually restarted.

🟠

Likely Case

Service crash requiring manual restart, causing temporary disruption to device management and reporting functions.

🟢

If Mitigated

Minimal impact with proper network segmentation and monitoring allowing quick detection and recovery.

🌐 Internet-Facing: HIGH - Remote unauthenticated exploitation allows attackers on the internet to crash the service.
🏢 Internal Only: MEDIUM - Internal attackers can still exploit, but requires network access to the Avalanche server.

🎯 Exploit Status

Public PoC: ✅ No
Weaponized: UNKNOWN
Unauthenticated Exploit: ⚠️ Yes
Complexity: LOW

Off-by-one errors typically require minimal exploitation complexity, especially with remote unauthenticated access.

🛠️ Fix & Mitigation

✅ Official Fix

Patch Version: 6.4.4

Vendor Advisory: https://forums.ivanti.com/s/article/Security-Advisory-Ivanti-Avalanche-6-4-4-CVE-2024-38652-CVE-2024-38653-CVE-2024-36136-CVE-2024-37399-CVE-2024-37373

Restart Required: Yes

Instructions:

1. Download Ivanti Avalanche 6.4.4 from the Ivanti portal. 2. Backup current configuration and database. 3. Run the installer to upgrade from 6.3.1 to 6.4.4. 4. Restart the Avalanche service and verify functionality.

🔧 Temporary Workarounds

Network Access Restriction

all

Restrict network access to the Avalanche server to only trusted management networks

Service Monitoring and Auto-restart

windows

Configure monitoring to detect service crashes and automatically restart the WLInfoRailService

🧯 If You Can't Patch

  • Implement strict network segmentation to isolate Avalanche server from untrusted networks
  • Deploy intrusion detection/prevention systems to monitor for exploitation attempts and block malicious traffic

🔍 How to Verify

Check if Vulnerable:

Check Avalanche version in the web interface under Help > About, or check installed programs in Windows Control Panel for 'Ivanti Avalanche 6.3.1'

Check Version:

wmic product where "name like 'Ivanti Avalanche%'" get version

Verify Fix Applied:

Verify version shows 6.4.4 or higher in the Avalanche web interface, and test that WLInfoRailService remains running under normal load

📡 Detection & Monitoring

Log Indicators:

  • WLInfoRailService crash events in Windows Event Logs
  • Avalanche service restart events
  • Unexpected termination of wlinforail.exe process

Network Indicators:

  • Unusual traffic patterns to Avalanche server port 1777
  • Multiple connection attempts followed by service unavailability

SIEM Query:

EventID=7034 OR EventID=1000 AND Source='WLInfoRailService' OR ProcessName='wlinforail.exe'

🔗 References

📤 Share & Export