CVE-2024-35244

9.1 CRITICAL

📋 TL;DR

This vulnerability involves hidden maintenance accounts in Sharp and Toshiba multifunction printers/copiers. Attackers who obtain these account passwords (e.g., from coredump files) can reconfigure devices, potentially gaining administrative access. Organizations using affected Sharp and Toshiba MFP models are impacted.

💻 Affected Systems

Products:
  • Sharp multifunction printers/copiers
  • Toshiba multifunction printers/copiers
Versions: Specific models and firmware versions as listed in vendor advisories
Operating Systems: Embedded printer OS
Default Config Vulnerable: ⚠️ Yes
Notes: Affects specific Sharp and Toshiba MFP models with hidden maintenance accounts. Check vendor advisories for exact model numbers.

⚠️ Manual Verification Required

This CVE does not have specific version information in our database, so automatic vulnerability detection cannot determine if your system is affected.

Why? The CVE database entry doesn't specify which versions are vulnerable (no version ranges provided by the vendor/NVD).

🔒 Custom verification scripts are available for registered users. Sign up free to download automated test scripts.

Recommended Actions:
  1. Review the CVE details at NVD
  2. Check vendor security advisories for your specific version
  3. Test if the vulnerability is exploitable in your environment
  4. Consider updating to the latest version as a precaution

⚠️ Risk & Real-World Impact

🔴

Worst Case

Complete device takeover allowing attackers to reconfigure network settings, access scanned documents, install malicious firmware, or use the device as an internal network pivot point.

🟠

Likely Case

Unauthorized administrative access to device configuration, potentially enabling data exfiltration of scanned documents or disruption of printing services.

🟢

If Mitigated

Limited impact if devices are properly segmented and monitored, though configuration changes could still occur.

🌐 Internet-Facing: MEDIUM - Devices directly exposed to internet could be targeted, but exploitation requires obtaining passwords first.
🏢 Internal Only: HIGH - Insider threats or compromised internal accounts could exploit this to gain privileged access to network-connected devices.

🎯 Exploit Status

Public PoC: ⚠️ Yes
Weaponized: LIKELY
Unauthenticated Exploit: ✅ No
Complexity: MEDIUM

Exploitation requires obtaining hidden account passwords first, which may be found in coredump files or through other means. Public research documents the vulnerability details.

🛠️ Fix & Mitigation

✅ Official Fix

Patch Version: Check vendor-specific firmware updates

Vendor Advisory: https://global.sharp/products/copier/info/info_security_2024-05.html

Restart Required: Yes

Instructions:

1. Identify affected models from vendor advisories. 2. Download latest firmware from vendor support sites. 3. Apply firmware update following vendor instructions. 4. Verify update completion and restart devices.

🔧 Temporary Workarounds

Network segmentation

all

Isolate MFP devices on separate VLANs with restricted access

Access control restrictions

all

Implement strict firewall rules limiting management interface access to authorized IPs only

🧯 If You Can't Patch

  • Segment devices on isolated network segments with strict access controls
  • Monitor device logs for unauthorized configuration changes and disable remote management if not required

🔍 How to Verify

Check if Vulnerable:

Check device model and firmware version against vendor advisories. Review device logs for unauthorized access attempts.

Check Version:

Check device web interface or control panel for firmware version information

Verify Fix Applied:

Verify firmware version has been updated to patched version. Test that hidden accounts cannot be used for authentication.

📡 Detection & Monitoring

Log Indicators:

  • Failed authentication attempts to maintenance accounts
  • Unexpected configuration changes
  • Access from unauthorized IP addresses to management interface

Network Indicators:

  • Unusual traffic patterns to/from MFP management ports
  • Connections to device on non-standard ports

SIEM Query:

source="mfp-logs" AND (event_type="auth_failure" OR event_type="config_change")

🔗 References

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