CVE-2024-27458

8.8 HIGH

📋 TL;DR

This vulnerability in HP Hotkey Support software allows local attackers to escalate privileges on affected HP systems. It affects users of HP Programmable Key functionality. Attackers could gain elevated system permissions by exploiting improper link resolution in the software.

💻 Affected Systems

Products:
  • HP Hotkey Support
  • HP Programmable Key
Versions: Specific versions not detailed in advisory - all versions prior to mitigation release
Operating Systems: Windows
Default Config Vulnerable: ⚠️ Yes
Notes: Affects HP systems with Hotkey Support software installed, particularly those using Programmable Key functionality. The vulnerability requires local access to the system.

⚠️ Manual Verification Required

This CVE does not have specific version information in our database, so automatic vulnerability detection cannot determine if your system is affected.

Why? The CVE database entry doesn't specify which versions are vulnerable (no version ranges provided by the vendor/NVD).

🔒 Custom verification scripts are available for registered users. Sign up free to download automated test scripts.

Recommended Actions:
  1. Review the CVE details at NVD
  2. Check vendor security advisories for your specific version
  3. Test if the vulnerability is exploitable in your environment
  4. Consider updating to the latest version as a precaution

⚠️ Risk & Real-World Impact

🔴

Worst Case

Complete system compromise with administrative/root access, allowing installation of persistent malware, data theft, and lateral movement across the network.

🟠

Likely Case

Local privilege escalation enabling attackers to bypass security controls, install unauthorized software, or access sensitive system resources.

🟢

If Mitigated

Limited impact if proper user access controls and application whitelisting are implemented, though the vulnerability still presents a risk.

🌐 Internet-Facing: LOW
🏢 Internal Only: HIGH

🎯 Exploit Status

Public PoC: ✅ No
Weaponized: UNKNOWN
Unauthenticated Exploit: ✅ No
Complexity: LOW

CWE-59 indicates improper link resolution before file access, suggesting relatively straightforward exploitation for local attackers with basic access.

🛠️ Fix & Mitigation

✅ Official Fix

Patch Version: Update through HP Support Assistant or download from HP support site

Vendor Advisory: https://support.hp.com/us-en/document/ish_11342101-11342130-16/hpsbhf03977

Restart Required: Yes

Instructions:

1. Open HP Support Assistant. 2. Check for updates. 3. Install available HP Hotkey Support updates. 4. Restart the system. Alternatively: 1. Visit HP support site. 2. Enter your product number. 3. Download latest HP Hotkey Support. 4. Install and restart.

🔧 Temporary Workarounds

Disable HP Hotkey Support

windows

Temporarily disable the vulnerable software component until patching can be completed

sc config "HP Hotkey Support" start= disabled
sc stop "HP Hotkey Support"

Remove HP Programmable Key functionality

windows

Uninstall or disable HP Programmable Key features that depend on Hotkey Support

🧯 If You Can't Patch

  • Implement strict user access controls to limit local user privileges
  • Apply application control policies to restrict execution of unauthorized software

🔍 How to Verify

Check if Vulnerable:

Check if HP Hotkey Support is installed and version is outdated via Programs and Features or HP Support Assistant

Check Version:

wmic product where "name like '%HP Hotkey Support%'" get version

Verify Fix Applied:

Verify HP Hotkey Support has been updated through HP Support Assistant or check version in installed programs

📡 Detection & Monitoring

Log Indicators:

  • Unusual process creation from HP Hotkey Support executables
  • Failed privilege escalation attempts in security logs
  • Unexpected service starts/stops for HP services

Network Indicators:

  • None - this is a local privilege escalation vulnerability

SIEM Query:

EventID=4688 AND (ProcessName LIKE '%hphotkey%' OR ProcessName LIKE '%hpkeyboard%') AND NewProcessName LIKE '%cmd.exe%' OR NewProcessName LIKE '%powershell.exe%'

🔗 References

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