CVE-2024-22060

4.9 MEDIUM

📋 TL;DR

This vulnerability allows authenticated high-privileged users in Ivanti Neurons for ITSM to upload arbitrary files to sensitive server directories. Attackers could potentially execute malicious code or compromise the ITSM server. Only users with administrative-level access to the web component are affected.

💻 Affected Systems

Products:
  • Ivanti Neurons for ITSM
Versions: Specific versions not detailed in advisory; check Ivanti's security advisory for exact ranges.
Operating Systems: Windows Server (typical deployment)
Default Config Vulnerable: ⚠️ Yes
Notes: Requires high-privileged authenticated access to the web interface component.

📦 What is this software?

⚠️ Risk & Real-World Impact

🔴

Worst Case

Complete server compromise leading to data theft, ransomware deployment, or lateral movement within the network.

🟠

Likely Case

Unauthorized file system access allowing data exfiltration, configuration modification, or persistence mechanisms installation.

🟢

If Mitigated

Limited impact with proper file upload validation, directory permissions, and privilege separation in place.

🌐 Internet-Facing: MEDIUM - Requires authenticated high-privileged access, but internet-facing instances increase attack surface.
🏢 Internal Only: HIGH - Internal attackers with administrative credentials can exploit this to gain deeper system access.

🎯 Exploit Status

Public PoC: ✅ No
Weaponized: UNKNOWN
Unauthenticated Exploit: ✅ No
Complexity: LOW

Exploitation requires administrative credentials but file upload vulnerabilities are typically straightforward to weaponize once access is obtained.

🛠️ Fix & Mitigation

✅ Official Fix

Patch Version: Check Ivanti's May 2024 security advisory for specific patched versions.

Vendor Advisory: https://forums.ivanti.com/s/article/Security-Advisory-May-2024

Restart Required: Yes

Instructions:

1. Review Ivanti's May 2024 security advisory. 2. Download and apply the recommended patch/update. 3. Restart the ITSM server services. 4. Verify the update was successful.

🔧 Temporary Workarounds

Restrict File Upload Permissions

all

Implement strict file upload validation and restrict write permissions to sensitive directories.

Implement Web Application Firewall Rules

all

Configure WAF to block suspicious file upload patterns and restrict access to upload endpoints.

🧯 If You Can't Patch

  • Implement strict access controls and monitor administrative account activity for suspicious uploads.
  • Segment the ITSM server network and apply principle of least privilege to administrative accounts.

🔍 How to Verify

Check if Vulnerable:

Check your Ivanti Neurons for ITSM version against the patched versions listed in Ivanti's May 2024 security advisory.

Check Version:

Check within Ivanti Neurons for ITSM administration interface or consult Ivanti documentation for version checking.

Verify Fix Applied:

Verify the installed version matches or exceeds the patched version specified in the advisory and test file upload functionality.

📡 Detection & Monitoring

Log Indicators:

  • Unusual file upload activity by administrative users
  • File writes to sensitive system directories
  • Large or unexpected file uploads

Network Indicators:

  • HTTP POST requests to file upload endpoints with unusual file types or sizes

SIEM Query:

source="itsm_server" AND (event="file_upload" OR url_path="*/upload*") AND (file_extension="exe" OR file_extension="php" OR file_extension="jsp" OR file_size>10000000)

🔗 References

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