CVE-2024-20491

6.3 MEDIUM

📋 TL;DR

This vulnerability in Cisco Nexus Dashboard Insights allows attackers who obtain tech support files to view remote controller admin credentials in clear text. Organizations using affected Cisco Nexus Dashboard Insights versions are at risk if tech support files are exposed.

💻 Affected Systems

Products:
  • Cisco Nexus Dashboard Insights
Versions: Specific versions not detailed in advisory; check Cisco advisory for exact affected versions
Operating Systems: Cisco-specific OS
Default Config Vulnerable: ⚠️ Yes
Notes: Vulnerability exists in default logging configuration that records credentials in tech support files.

📦 What is this software?

⚠️ Risk & Real-World Impact

🔴

Worst Case

Attackers gain administrative access to remote controllers, potentially compromising entire network infrastructure and sensitive data.

🟠

Likely Case

Attackers obtain credentials for lateral movement within the network, leading to further system compromise.

🟢

If Mitigated

Limited to credential exposure without actual system access if proper access controls prevent tech support file retrieval.

🌐 Internet-Facing: LOW - Exploitation requires access to tech support files, which are typically not internet-accessible.
🏢 Internal Only: MEDIUM - Internal attackers or compromised accounts could access tech support files containing credentials.

🎯 Exploit Status

Public PoC: ✅ No
Weaponized: UNKNOWN
Unauthenticated Exploit: ✅ No
Complexity: LOW

Exploitation requires access to tech support files; no authentication bypass needed once files are obtained.

🛠️ Fix & Mitigation

✅ Official Fix

Patch Version: Check Cisco advisory for specific fixed versions

Vendor Advisory: https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-ndhs-idv-Bk8VqEDc

Restart Required: Yes

Instructions:

1. Review Cisco advisory for affected versions. 2. Upgrade to fixed version. 3. Restart affected services. 4. Verify credentials are no longer logged in tech support files.

🔧 Temporary Workarounds

Secure Tech Support File Handling

all

Implement strict access controls and encryption for tech support files

🧯 If You Can't Patch

  • Restrict access to tech support files using strict file permissions and access controls
  • Implement monitoring for unauthorized access to tech support files and review sharing practices

🔍 How to Verify

Check if Vulnerable:

Check Cisco Nexus Dashboard Insights version against advisory; examine tech support files for credential exposure

Check Version:

Check device CLI or web interface for version information

Verify Fix Applied:

After patching, generate tech support file and verify no credentials appear in clear text

📡 Detection & Monitoring

Log Indicators:

  • Unauthorized access to tech support files
  • Failed authentication attempts using exposed credentials

Network Indicators:

  • Unusual remote controller access patterns

SIEM Query:

Search for file access events to tech support files from unauthorized users

🔗 References

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