CVE-2024-12464

6.4 MEDIUM

📋 TL;DR

The Chatroll Live Chat WordPress plugin has a stored XSS vulnerability in versions up to 2.5.0. Authenticated attackers with contributor-level access or higher can inject malicious scripts via the 'chatroll' shortcode, which execute when users view affected pages. This affects all WordPress sites using vulnerable versions of the plugin.

💻 Affected Systems

Products:
  • Chatroll Live Chat WordPress Plugin
Versions: All versions up to and including 2.5.0
Operating Systems: Any OS running WordPress
Default Config Vulnerable: ⚠️ Yes
Notes: Requires WordPress installation with plugin enabled and at least one user with contributor-level access.

⚠️ Manual Verification Required

This CVE does not have specific version information in our database, so automatic vulnerability detection cannot determine if your system is affected.

Why? The CVE database entry doesn't specify which versions are vulnerable (no version ranges provided by the vendor/NVD).

🔒 Custom verification scripts are available for registered users. Sign up free to download automated test scripts.

Recommended Actions:
  1. Review the CVE details at NVD
  2. Check vendor security advisories for your specific version
  3. Test if the vulnerability is exploitable in your environment
  4. Consider updating to the latest version as a precaution

⚠️ Risk & Real-World Impact

🔴

Worst Case

Attackers could steal admin credentials, redirect users to malicious sites, deface websites, or install backdoors for persistent access.

🟠

Likely Case

Attackers inject malicious scripts to steal user session cookies, redirect to phishing pages, or display unwanted content.

🟢

If Mitigated

With proper user role management and input validation, impact is limited to content manipulation within contributor permissions.

🌐 Internet-Facing: HIGH
🏢 Internal Only: MEDIUM

🎯 Exploit Status

Public PoC: ⚠️ Yes
Weaponized: LIKELY
Unauthenticated Exploit: ✅ No
Complexity: LOW

Exploitation requires authenticated access with contributor privileges or higher. Technical details are publicly available.

🛠️ Fix & Mitigation

✅ Official Fix

Patch Version: 2.5.1

Vendor Advisory: https://plugins.trac.wordpress.org/changeset/3158988/chatroll-live-chat/trunk/chatroll.php

Restart Required: No

Instructions:

1. Log into WordPress admin panel. 2. Navigate to Plugins > Installed Plugins. 3. Find Chatroll Live Chat plugin. 4. Click 'Update Now' if update available. 5. If no update appears, manually download version 2.5.1+ from WordPress repository.

🔧 Temporary Workarounds

Disable Plugin

all

Temporarily disable the Chatroll Live Chat plugin until patched.

wp plugin deactivate chatroll-live-chat

Restrict User Roles

all

Limit contributor-level access to trusted users only.

🧯 If You Can't Patch

  • Remove contributor access from untrusted users
  • Implement web application firewall with XSS protection rules

🔍 How to Verify

Check if Vulnerable:

Check WordPress admin panel > Plugins > Installed Plugins for Chatroll Live Chat version 2.5.0 or lower.

Check Version:

wp plugin get chatroll-live-chat --field=version

Verify Fix Applied:

Verify plugin version is 2.5.1 or higher in WordPress admin panel.

📡 Detection & Monitoring

Log Indicators:

  • Unusual POST requests to wp-admin with chatroll shortcode parameters
  • Multiple failed login attempts followed by successful contributor login

Network Indicators:

  • Unexpected JavaScript payloads in HTTP responses containing 'chatroll'

SIEM Query:

source="wordpress.log" AND "chatroll" AND ("script" OR "onerror" OR "javascript:")

🔗 References

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