CVE-2024-11923
📋 TL;DR
Fortra Application Hub (formerly Helpsystems One) versions before 1.3 log credentials in IAM log files under certain logging configurations. This allows attackers with access to log files to obtain sensitive authentication data. Organizations using vulnerable versions with specific logging settings are affected.
💻 Affected Systems
- Fortra Application Hub (formerly Helpsystems One)
⚠️ Manual Verification Required
This CVE does not have specific version information in our database, so automatic vulnerability detection cannot determine if your system is affected.
Why? The CVE database entry doesn't specify which versions are vulnerable (no version ranges provided by the vendor/NVD).
🔒 Custom verification scripts are available for registered users. Sign up free to download automated test scripts.
- Review the CVE details at NVD
- Check vendor security advisories for your specific version
- Test if the vulnerability is exploitable in your environment
- Consider updating to the latest version as a precaution
⚠️ Risk & Real-World Impact
Worst Case
Attackers gain administrative credentials, leading to complete system compromise, data exfiltration, and lateral movement within the network.
Likely Case
Credential harvesting from log files enables unauthorized access to the application and potentially connected systems.
If Mitigated
With proper log file permissions and monitoring, impact is limited to potential credential exposure without successful exploitation.
🎯 Exploit Status
Exploitation requires access to log files, which typically needs some level of system access or privilege escalation
🛠️ Fix & Mitigation
✅ Official Fix
Patch Version: 1.3
Vendor Advisory: https://www.fortra.com/security/advisories/product-security/fi-2025-003
Restart Required: Yes
Instructions:
1. Download Fortra Application Hub version 1.3 or later from official sources
2. Backup current configuration and data
3. Install the updated version following vendor documentation
4. Restart all Application Hub services
5. Verify logging configuration no longer includes credential information
🔧 Temporary Workarounds
Restrict Log File Access
linuxSet strict file permissions on IAM log files to prevent unauthorized access
chmod 600 /path/to/iam/logfile.log
chown root:root /path/to/iam/logfile.log
Modify Logging Configuration
allAdjust logging settings to exclude credential information from logs
🧯 If You Can't Patch
- Implement strict access controls on log directories and files
- Monitor log files for unauthorized access attempts and credential patterns
🔍 How to Verify
Check if Vulnerable:
Check Application Hub version and review IAM log files for credential informationCheck Version:
Check application interface or installation directory for version informationVerify Fix Applied:
Confirm version is 1.3 or later and verify IAM logs no longer contain credential data📡 Detection & Monitoring
Log Indicators:
- Credential strings appearing in IAM log files
- Unauthorized access attempts to log directories
Network Indicators:
- Unusual authentication patterns from unexpected sources
SIEM Query:
source="iam.log" AND (password OR secret OR token OR credential)