CVE-2024-0801

7.5 HIGH

📋 TL;DR

A denial of service vulnerability in Arcserve Unified Data Protection's ASNative.dll allows attackers to crash the service by sending specially crafted requests. This affects organizations using Arcserve UDP 9.2 and 8.1 for backup and recovery operations.

💻 Affected Systems

Products:
  • Arcserve Unified Data Protection
Versions: 9.2 and 8.1
Operating Systems: Windows
Default Config Vulnerable: ⚠️ Yes
Notes: Vulnerability exists in ASNative.dll component used by Arcserve UDP services.

📦 What is this software?

⚠️ Risk & Real-World Impact

🔴

Worst Case

Complete service disruption of Arcserve UDP, preventing backup and recovery operations until service restart.

🟠

Likely Case

Temporary service outage requiring manual intervention to restart affected components.

🟢

If Mitigated

Minimal impact with proper network segmentation and monitoring to detect and respond to attack attempts.

🌐 Internet-Facing: HIGH if Arcserve UDP management interface is exposed to internet without proper controls.
🏢 Internal Only: MEDIUM as internal attackers or compromised systems could disrupt backup operations.

🎯 Exploit Status

Public PoC: ✅ No
Weaponized: UNKNOWN
Unauthenticated Exploit: ⚠️ Yes
Complexity: LOW

Based on CWE-75 (Failure to Sanitize Special Elements), exploitation likely involves sending malformed data to vulnerable endpoints.

🛠️ Fix & Mitigation

✅ Official Fix

Patch Version: Check Arcserve security advisory for specific patched versions

Vendor Advisory: https://www.arcserve.com/support-resources/security-advisories

Restart Required: Yes

Instructions:

1. Check Arcserve security advisory for specific patch details. 2. Download and apply the official patch from Arcserve. 3. Restart Arcserve UDP services. 4. Verify service functionality post-patch.

🔧 Temporary Workarounds

Network Segmentation

all

Restrict network access to Arcserve UDP management interfaces to trusted networks only.

Configure firewall rules to limit inbound connections to Arcserve UDP ports from authorized IP ranges only.

Service Monitoring

windows

Implement monitoring to detect and alert on Arcserve UDP service crashes.

Configure monitoring tools to alert on Arcserve UDP service state changes and restart services automatically if possible.

🧯 If You Can't Patch

  • Implement strict network access controls to limit who can reach Arcserve UDP interfaces.
  • Increase monitoring and logging of Arcserve UDP services to detect and respond quickly to any service disruptions.

🔍 How to Verify

Check if Vulnerable:

Check Arcserve UDP version in administration console or via installed programs list in Windows.

Check Version:

Check Arcserve UDP version in Control Panel > Programs and Features or via Arcserve UDP administration console.

Verify Fix Applied:

Verify patch installation through Arcserve UDP administration interface and confirm service stability under normal operation.

📡 Detection & Monitoring

Log Indicators:

  • Arcserve UDP service crash logs
  • Unexpected service termination events in Windows Event Logs
  • Failed backup job alerts

Network Indicators:

  • Unusual traffic patterns to Arcserve UDP management ports
  • Multiple connection attempts to vulnerable endpoints

SIEM Query:

EventID: 7034 OR EventID: 6008 OR Source: 'Arcserve' AND (EventType: 'Error' OR EventType: 'Critical')

🔗 References

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