CVE-2023-5964

9.9 CRITICAL

📋 TL;DR

This vulnerability allows attackers to execute arbitrary code with SYSTEM permissions on Windows systems running 1E End-User Interaction product pack. Attackers can exploit improper input validation in the Show dialogue instruction to gain complete control of affected systems. Only organizations using 1E Exchange End-User Interaction product pack are affected.

💻 Affected Systems

Products:
  • 1E Exchange End-User Interaction product pack
Versions: Versions below 7.1
Operating Systems: Windows
Default Config Vulnerable: ⚠️ Yes
Notes: Only affects Windows clients where the vulnerable instruction is deployed and executed.

📦 What is this software?

⚠️ Risk & Real-World Impact

🔴

Worst Case

Full system compromise with SYSTEM privileges leading to complete data exfiltration, ransomware deployment, or persistent backdoor installation across the entire Windows environment.

🟠

Likely Case

Lateral movement within the network, privilege escalation to domain admin, and deployment of additional malware payloads.

🟢

If Mitigated

Limited impact if proper network segmentation and least privilege principles are implemented, though local system compromise would still occur.

🌐 Internet-Facing: LOW
🏢 Internal Only: HIGH

🎯 Exploit Status

Public PoC: ✅ No
Weaponized: UNKNOWN
Unauthenticated Exploit: ✅ No
Complexity: LOW

Exploitation requires ability to trigger the vulnerable instruction with crafted input.

🛠️ Fix & Mitigation

✅ Official Fix

Patch Version: 7.1 or above

Vendor Advisory: https://www.1e.com/trust-security-compliance/cve-info/

Restart Required: No

Instructions:

1. Delete the 'Show dialogue with caption %Caption% and message %Message%' instruction from Settings UI. 2. Install updated End-User Interaction product pack version 7.1+. 3. Deploy new '1E-Exchange-ShowNotification' instruction.

🔧 Temporary Workarounds

Remove vulnerable instruction

windows

Delete the vulnerable instruction from all configurations to prevent exploitation

Navigate to Settings UI and delete 'Show dialogue with caption %Caption% and message %Message%' instruction

🧯 If You Can't Patch

  • Immediately remove the vulnerable 'Show dialogue with caption %Caption% and message %Message%' instruction from all configurations
  • Implement strict network segmentation to isolate systems running 1E End-User Interaction and monitor for suspicious activity

🔍 How to Verify

Check if Vulnerable:

Check if 'Show dialogue with caption %Caption% and message %Message%' instruction exists in 1E Exchange Settings UI and End-User Interaction product pack version is below 7.1

Check Version:

Check 1E Exchange console for End-User Interaction product pack version

Verify Fix Applied:

Confirm vulnerable instruction is removed and replaced with '1E-Exchange-ShowNotification' instruction, and product pack version shows 7.1 or higher

📡 Detection & Monitoring

Log Indicators:

  • Unusual execution of dialogue/show instructions with unexpected parameters
  • Process creation events from 1E processes with SYSTEM privileges

Network Indicators:

  • Unusual outbound connections from systems running 1E End-User Interaction

SIEM Query:

Process creation where parent_process_name contains '1E' and integrity_level='SYSTEM'

🔗 References

📤 Share & Export