CVE-2023-46808

9.9 CRITICAL

📋 TL;DR

This vulnerability allows authenticated remote attackers to write arbitrary files to Ivanti ITSM servers. Successful exploitation could lead to remote code execution as a non-root user. Organizations using Ivanti Neurons for ITSM versions before 2023.4 are affected.

💻 Affected Systems

Products:
  • Ivanti Neurons for ITSM
Versions: All versions before 2023.4
Operating Systems: All supported platforms
Default Config Vulnerable: ⚠️ Yes
Notes: Requires authenticated access to the ITSM application.

📦 What is this software?

⚠️ Risk & Real-World Impact

🔴

Worst Case

Full system compromise through remote code execution, data exfiltration, lateral movement within the network, and persistence establishment.

🟠

Likely Case

Unauthorized file writes leading to web shell deployment, privilege escalation, and limited command execution within the application context.

🟢

If Mitigated

File writes limited to non-critical directories with proper file permissions and monitoring preventing successful exploitation.

🌐 Internet-Facing: HIGH
🏢 Internal Only: HIGH

🎯 Exploit Status

Public PoC: ✅ No
Weaponized: LIKELY
Unauthenticated Exploit: ✅ No
Complexity: LOW

Exploitation requires authenticated access but is straightforward once credentials are obtained.

🛠️ Fix & Mitigation

✅ Official Fix

Patch Version: 2023.4 or later

Vendor Advisory: https://forums.ivanti.com/s/article/SA-CVE-2023-46808-Authenticated-Remote-File-Write-for-Ivanti-Neurons-for-ITSM

Restart Required: Yes

Instructions:

1. Download Ivanti ITSM version 2023.4 or later from the Ivanti portal. 2. Backup current configuration and data. 3. Apply the update following Ivanti's upgrade documentation. 4. Restart the ITSM services.

🔧 Temporary Workarounds

Restrict File Upload Locations

all

Configure application to only allow file uploads to specific, non-executable directories with strict permissions.

Implement WAF Rules

all

Deploy web application firewall rules to block suspicious file upload patterns and path traversal attempts.

🧯 If You Can't Patch

  • Implement strict network segmentation to isolate Ivanti ITSM servers from critical systems.
  • Enforce multi-factor authentication and strong password policies for all ITSM user accounts.

🔍 How to Verify

Check if Vulnerable:

Check the Ivanti ITSM version in the administration console or via the web interface. Versions below 2023.4 are vulnerable.

Check Version:

Check via web interface: https://[server]/api/version or in admin console under System Information.

Verify Fix Applied:

Verify the version shows 2023.4 or higher in the administration console and test file upload functionality with malicious patterns.

📡 Detection & Monitoring

Log Indicators:

  • Unusual file write operations in application logs
  • Multiple failed authentication attempts followed by successful login and file upload
  • Suspicious file extensions being uploaded

Network Indicators:

  • Unusual outbound connections from ITSM server
  • HTTP POST requests with file upload parameters to unexpected endpoints

SIEM Query:

source="ivanti_itsm" AND (event_type="file_upload" AND file_extension IN ("php", "jsp", "asp", "aspx", "war")) OR (event_type="authentication" AND result="success" AND source_ip NOT IN (trusted_ips))

🔗 References

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