CVE-2023-28649

8.6 HIGH

📋 TL;DR

This vulnerability in Snap One OvrC cloud platform allows attackers to impersonate a hub and send device requests to claim already claimed devices. The cloud platform fails to validate if devices are already managed by another user, enabling unauthorized device takeover. All users of the affected OvrC cloud platform are potentially impacted.

💻 Affected Systems

Products:
  • Snap One OvrC cloud platform
  • OvrC Hub devices
Versions: All versions prior to the fix
Operating Systems: Embedded systems on OvrC Hubs
Default Config Vulnerable: ⚠️ Yes
Notes: The vulnerability affects the cloud platform's device claiming mechanism, not specific client software versions.

📦 What is this software?

⚠️ Risk & Real-World Impact

🔴

Worst Case

Complete compromise of managed IoT/automation devices allowing attackers to control security systems, cameras, locks, and other connected devices, potentially leading to physical security breaches, data theft, or denial of service.

🟠

Likely Case

Unauthorized access to and control of IoT devices managed through OvrC, enabling surveillance, data collection, or disruption of automation systems.

🟢

If Mitigated

Limited impact with proper network segmentation and monitoring, though device management could still be disrupted.

🌐 Internet-Facing: HIGH - The OvrC cloud platform is internet-facing by design, making hubs and managed devices accessible to remote attackers.
🏢 Internal Only: MEDIUM - Even internally, compromised hubs could affect all connected devices within the network.

🎯 Exploit Status

Public PoC: ✅ No
Weaponized: UNKNOWN
Unauthenticated Exploit: ⚠️ Yes
Complexity: LOW - Attack involves sending crafted device claiming requests without authentication.

The vulnerability requires network access to the OvrC cloud platform but doesn't require authentication to exploit.

🛠️ Fix & Mitigation

✅ Official Fix

Patch Version: Refer to vendor advisory for specific patched versions

Vendor Advisory: https://www.control4.com/docs/product/ovrc-software/release-notes/english/latest/ovrc-software-release-notes-rev-p.pdf

Restart Required: Yes

Instructions:

1. Check vendor advisory for patched versions. 2. Update OvrC cloud platform to latest version. 3. Update all OvrC Hub firmware. 4. Restart affected devices and services.

🔧 Temporary Workarounds

Network Segmentation

all

Isolate OvrC Hubs and managed devices on separate network segments to limit attack surface.

Access Control Lists

all

Implement strict firewall rules to limit communication to/from OvrC cloud platform.

🧯 If You Can't Patch

  • Implement network monitoring for unusual device claiming requests to OvrC cloud endpoints.
  • Disable unnecessary device management features and review all connected device permissions.

🔍 How to Verify

Check if Vulnerable:

Check OvrC platform version against vendor advisory. Monitor for unexpected device ownership changes.

Check Version:

Check OvrC platform admin interface or vendor documentation for version information.

Verify Fix Applied:

Verify platform is updated to patched version and test device claiming functionality with proper validation.

📡 Detection & Monitoring

Log Indicators:

  • Multiple device claiming requests from same source
  • Device ownership changes without user action
  • Failed authentication attempts on device management endpoints

Network Indicators:

  • Unusual traffic patterns to OvrC cloud API endpoints
  • Spoofed hub identification requests
  • Device registration requests from unexpected sources

SIEM Query:

source_ip OUTSIDE trusted_range AND destination_port IN (443, other_ovrc_ports) AND http_method = POST AND uri CONTAINS '/device/claim'

🔗 References

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