CVE-2021-43944

7.2 HIGH

📋 TL;DR

This vulnerability allows remote attackers with system administrator permissions in Atlassian Jira Server and Data Center to execute arbitrary code via template injection in the Email Templates feature. It leads to remote code execution (RCE), potentially compromising the entire Jira instance. Organizations running affected versions of Jira Server or Data Center are at risk.

💻 Affected Systems

Products:
  • Atlassian Jira Server
  • Atlassian Jira Data Center
Versions: Before version 8.13.15, and from version 8.14.0 before 8.20.3
Operating Systems: All supported operating systems for Jira
Default Config Vulnerable: ⚠️ Yes
Notes: Requires system administrator permissions to exploit; the vulnerability is present in the default Email Templates feature configuration.

📦 What is this software?

⚠️ Risk & Real-World Impact

🔴

Worst Case

Full system compromise where an attacker gains complete control over the Jira server, accesses sensitive data, and potentially moves laterally to other systems in the network.

🟠

Likely Case

Attackers with admin credentials exploit the vulnerability to execute arbitrary code, potentially stealing sensitive Jira data, installing malware, or disrupting operations.

🟢

If Mitigated

With proper access controls limiting admin permissions to trusted users only, the attack surface is reduced, though the vulnerability remains exploitable by authorized administrators.

🌐 Internet-Facing: HIGH
🏢 Internal Only: HIGH

🎯 Exploit Status

Public PoC: ✅ No
Weaponized: LIKELY
Unauthenticated Exploit: ✅ No
Complexity: LOW

Exploitation requires authenticated access with system administrator privileges; template injection to RCE is a well-known attack vector.

🛠️ Fix & Mitigation

✅ Official Fix

Patch Version: 8.13.15 or 8.20.3 and later

Vendor Advisory: https://jira.atlassian.com/browse/JRASERVER-73072

Restart Required: Yes

Instructions:

1. Backup your Jira instance. 2. Upgrade to Jira Server or Data Center version 8.13.15 or 8.20.3 or later. 3. Follow Atlassian's upgrade documentation for your specific version. 4. Restart the Jira service after upgrade.

🔧 Temporary Workarounds

Restrict System Administrator Permissions

all

Limit system administrator accounts to only trusted users to reduce attack surface.

Disable Email Templates Feature

all

If not needed, disable the Email Templates feature to remove the vulnerable component.

🧯 If You Can't Patch

  • Implement strict access controls to limit system administrator permissions to essential personnel only.
  • Monitor and audit system administrator activities for suspicious behavior, especially in Email Templates.

🔍 How to Verify

Check if Vulnerable:

Check your Jira version via the admin interface or system info; if it's before 8.13.15 or between 8.14.0 and 8.20.2, you are vulnerable.

Check Version:

In Jira, go to Administration > System > System Info and look for the version number.

Verify Fix Applied:

After patching, confirm the Jira version is 8.13.15 or later, or 8.20.3 or later, and test that the Email Templates feature functions without allowing code execution.

📡 Detection & Monitoring

Log Indicators:

  • Unusual admin activity in Email Templates, unexpected process executions, or error logs related to template parsing.

Network Indicators:

  • Suspicious outbound connections from the Jira server post-exploit.

SIEM Query:

source="jira.log" AND ("Email Templates" OR "template injection") AND (admin_user OR suspicious_activity)

🔗 References

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