CVE-2021-3832

9.8 CRITICAL

📋 TL;DR

CVE-2021-3832 is a critical remote code execution vulnerability in Integria IMS version 5.0.92 that allows unauthenticated attackers to upload malicious files and execute arbitrary code on affected systems. This affects all organizations running the vulnerable version of this IT service management software. The vulnerability resides in the AsyncUpload() function which lacks proper file validation.

💻 Affected Systems

Products:
  • Integria IMS
Versions: 5.0.92
Operating Systems: Any OS running Integria IMS
Default Config Vulnerable: ⚠️ Yes
Notes: All installations of version 5.0.92 are vulnerable regardless of configuration. The vulnerability is in the core application code.

📦 What is this software?

⚠️ Risk & Real-World Impact

🔴

Worst Case

Complete system compromise allowing attackers to install malware, steal sensitive data, pivot to internal networks, and establish persistent backdoors.

🟠

Likely Case

Attackers gain initial access to deploy ransomware, cryptocurrency miners, or data exfiltration tools, leading to operational disruption and data breaches.

🟢

If Mitigated

Attack attempts are blocked at network perimeter or detected early, preventing successful exploitation and limiting impact to failed attempts.

🌐 Internet-Facing: HIGH - Unauthenticated remote exploitation makes internet-facing instances extremely vulnerable to automated attacks.
🏢 Internal Only: MEDIUM - Internal instances are still vulnerable but require network access; risk increases if internal users can be tricked into exploitation.

🎯 Exploit Status

Public PoC: ⚠️ Yes
Weaponized: LIKELY
Unauthenticated Exploit: ⚠️ Yes
Complexity: LOW

The vulnerability is straightforward to exploit with publicly available proof-of-concept code. No authentication or special privileges required.

🛠️ Fix & Mitigation

✅ Official Fix

Patch Version: 5.0.93 and later

Vendor Advisory: https://integriaims.com/en/services/updates/

Restart Required: Yes

Instructions:

1. Backup current installation and database. 2. Download latest version from vendor website. 3. Follow vendor upgrade instructions for version 5.0.93+. 4. Restart application services. 5. Verify upgrade completed successfully.

🔧 Temporary Workarounds

Web Application Firewall Rules

all

Block file upload requests to vulnerable endpoints using WAF rules

WAF specific - configure rules to block POST requests to */async_upload* endpoints

Network Segmentation

linux

Restrict access to Integria IMS web interface to trusted networks only

firewall-cmd --permanent --add-rich-rule='rule family="ipv4" source address="TRUSTED_NETWORK" port port="80" protocol="tcp" accept'
firewall-cmd --reload

🧯 If You Can't Patch

  • Implement strict network access controls to limit exposure to trusted IP addresses only
  • Deploy web application firewall with rules specifically blocking file upload functionality to vulnerable endpoints

🔍 How to Verify

Check if Vulnerable:

Check Integria IMS version in admin panel or by examining application files. Version 5.0.92 is vulnerable.

Check Version:

Check admin panel or examine version.txt in installation directory

Verify Fix Applied:

Verify version is 5.0.93 or higher in admin interface and test file upload functionality with malicious payloads (in safe environment).

📡 Detection & Monitoring

Log Indicators:

  • Multiple failed file upload attempts
  • Unusual file uploads with executable extensions
  • POST requests to /async_upload endpoints from unexpected sources

Network Indicators:

  • Unusual outbound connections from Integria IMS server
  • File upload requests with suspicious filenames or content

SIEM Query:

source="integria_ims_logs" AND (url_path="/async_upload" OR file_upload="true") AND (file_extension="php" OR file_extension="jsp" OR file_extension="asp")

🔗 References

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