CVE-2021-3460

8.1 HIGH

📋 TL;DR

Motorola MH702x devices before version 2.0.0.301 fail to properly validate SSL/TLS server certificates when communicating with the support server. This allows attackers to perform man-in-the-middle attacks and intercept or manipulate communications. Only users of affected Motorola MH702x devices are impacted.

💻 Affected Systems

Products:
  • Motorola MH702x devices
Versions: All versions prior to 2.0.0.301
Operating Systems: Embedded firmware
Default Config Vulnerable: ⚠️ Yes
Notes: Only affects devices communicating with Motorola's support server. The vulnerability is in the SSL/TLS certificate validation implementation.

📦 What is this software?

⚠️ Risk & Real-World Impact

🔴

Worst Case

An attacker could intercept all communications between the device and Motorola's support server, potentially stealing sensitive data, injecting malicious commands, or impersonating legitimate servers.

🟠

Likely Case

In a targeted attack, an attacker could intercept firmware updates or diagnostic data, potentially gaining control over the device or accessing sensitive information.

🟢

If Mitigated

With proper network segmentation and monitoring, the impact is limited to potential data leakage from the specific device's support communications.

🌐 Internet-Facing: HIGH
🏢 Internal Only: MEDIUM

🎯 Exploit Status

Public PoC: ✅ No
Weaponized: UNKNOWN
Unauthenticated Exploit: ⚠️ Yes
Complexity: LOW

Exploitation requires network access to intercept communications between the device and support server. No authentication is needed to exploit the certificate validation flaw.

🛠️ Fix & Mitigation

✅ Official Fix

Patch Version: 2.0.0.301

Vendor Advisory: https://motorolamentor.zendesk.com/hc/en-us/articles/1260804087249

Restart Required: Yes

Instructions:

1. Access device management interface. 2. Check current firmware version. 3. If below 2.0.0.301, download and apply firmware update 2.0.0.301 from Motorola's official support portal. 4. Reboot device after update completes.

🔧 Temporary Workarounds

Network Segmentation

all

Isolate affected devices from untrusted networks to prevent man-in-the-middle attacks.

Disable Support Server Communication

all

If possible, disable automatic communication with Motorola's support server in device settings.

🧯 If You Can't Patch

  • Segment affected devices on isolated network segments with strict egress filtering
  • Monitor network traffic for unusual SSL/TLS certificate patterns or unexpected connections to support servers

🔍 How to Verify

Check if Vulnerable:

Check device firmware version via web interface or CLI. If version is below 2.0.0.301, device is vulnerable.

Check Version:

Check via device web interface at Settings > About > Firmware Version

Verify Fix Applied:

After updating, verify firmware version shows 2.0.0.301 or higher in device settings.

📡 Detection & Monitoring

Log Indicators:

  • Failed SSL/TLS handshake attempts
  • Unexpected certificate validation errors
  • Unusual support server communication patterns

Network Indicators:

  • Man-in-the-middle attack patterns
  • SSL/TLS interception attempts between device and support.motorola.com
  • Unexpected certificate authorities in SSL/TLS connections

SIEM Query:

source="network_traffic" dest_ip="support.motorola.com" ssl_validation="failed" OR cert_validation="bypassed"

🔗 References

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