CVE-2021-34416

9.8 CRITICAL

📋 TL;DR

This vulnerability allows authenticated administrators of Zoom's on-premise web portal to execute arbitrary commands on the underlying system by sending malicious input when updating network configuration settings. It affects organizations running vulnerable versions of Zoom's on-premise Meeting Connector, Recording Connector, Virtual Room Connector, and Load Balancer. Attackers could gain full control of affected systems.

💻 Affected Systems

Products:
  • Zoom on-premise Meeting Connector
  • Zoom on-premise Meeting Connector MMR
  • Zoom on-premise Recording Connector
  • Zoom on-premise Virtual Room Connector
  • Zoom on-premise Virtual Room Connector Load Balancer
Versions: Before version 4.6.360.20210325 for Meeting Connector and MMR, before version 3.8.44.20210326 for Recording Connector, before version 4.4.6752.20210326 for Virtual Room Connector, before version 2.5.5495.20210326 for Load Balancer
Operating Systems: Zoom's custom on-premise appliance images
Default Config Vulnerable: ⚠️ Yes
Notes: Only affects on-premise deployments, not cloud Zoom services. Requires administrative access to the web portal.

📦 What is this software?

⚠️ Risk & Real-World Impact

🔴

Worst Case

Complete compromise of the on-premise Zoom infrastructure, allowing attackers to execute arbitrary commands, install malware, pivot to internal networks, and potentially access sensitive meeting data.

🟠

Likely Case

Privileged attackers or compromised admin accounts could execute commands to disrupt services, steal data, or maintain persistence in the environment.

🟢

If Mitigated

With proper access controls and network segmentation, impact would be limited to the specific Zoom on-premise component, preventing lateral movement.

🌐 Internet-Facing: HIGH
🏢 Internal Only: HIGH

🎯 Exploit Status

Public PoC: ✅ No
Weaponized: UNKNOWN
Unauthenticated Exploit: ✅ No
Complexity: LOW

Exploitation requires administrative credentials to the web portal. The vulnerability is in input validation when updating network configuration.

🛠️ Fix & Mitigation

✅ Official Fix

Patch Version: 4.6.360.20210325 for Meeting Connector and MMR, 3.8.44.20210326 for Recording Connector, 4.4.6752.20210326 for Virtual Room Connector, 2.5.5495.20210326 for Load Balancer

Vendor Advisory: https://explore.zoom.us/en/trust/security/security-bulletin/

Restart Required: Yes

Instructions:

1. Download the latest patched version from Zoom's support portal. 2. Backup current configuration. 3. Apply the update following Zoom's upgrade documentation. 4. Restart the service/application. 5. Verify the update was successful.

🔧 Temporary Workarounds

Restrict Administrative Access

all

Limit access to the administrative web portal to only necessary personnel using network segmentation and strict access controls.

Network Segmentation

all

Isolate Zoom on-premise components from critical internal networks to limit potential lateral movement.

🧯 If You Can't Patch

  • Implement strict access controls and multi-factor authentication for administrative accounts
  • Monitor and audit all administrative access to the Zoom web portal

🔍 How to Verify

Check if Vulnerable:

Check the version of your Zoom on-premise components via the administrative web interface or system logs.

Check Version:

Check via Zoom administrative web portal under System Information or About sections

Verify Fix Applied:

Verify the version number matches or exceeds the patched versions listed in the fix section.

📡 Detection & Monitoring

Log Indicators:

  • Unusual administrative login patterns
  • Unexpected network configuration changes
  • Suspicious command execution in system logs

Network Indicators:

  • Unexpected outbound connections from Zoom appliances
  • Unusual administrative traffic patterns

SIEM Query:

search 'Zoom' AND ('admin login' OR 'configuration change' OR 'command execution')

🔗 References

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