CVE-2021-34415

7.5 HIGH

📋 TL;DR

This vulnerability in Zoom On-Premise Meeting Connector Controller allows attackers to crash the Zone Controller service by sending specially crafted network packets with manipulated cnt fields, causing resource exhaustion. It affects organizations running vulnerable versions of the Zoom On-Premise Meeting Connector Controller.

💻 Affected Systems

Products:
  • Zoom On-Premise Meeting Connector Controller
Versions: All versions before 4.6.358.20210205
Operating Systems: All supported platforms for Zoom On-Premise Meeting Connector
Default Config Vulnerable: ⚠️ Yes
Notes: Only affects organizations using the on-premise deployment model, not cloud Zoom services.

📦 What is this software?

⚠️ Risk & Real-World Impact

🔴

Worst Case

Complete denial of service for Zoom meetings hosted through the on-premise connector, disrupting business communications and collaboration.

🟠

Likely Case

Service disruption requiring manual restart of the Zone Controller service, causing temporary meeting interruptions.

🟢

If Mitigated

No impact if patched or if network controls prevent unauthorized access to the service.

🌐 Internet-Facing: HIGH if the service is exposed to the internet without proper network segmentation.
🏢 Internal Only: MEDIUM as it requires network access to the service but could be exploited by internal threats or compromised internal systems.

🎯 Exploit Status

Public PoC: ✅ No
Weaponized: UNKNOWN
Unauthenticated Exploit: ⚠️ Yes
Complexity: LOW

The vulnerability requires network access to the Zone Controller service but no authentication.

🛠️ Fix & Mitigation

✅ Official Fix

Patch Version: 4.6.358.20210205 and later

Vendor Advisory: https://explore.zoom.us/en/trust/security/security-bulletin/

Restart Required: Yes

Instructions:

1. Download the patched version from Zoom's official portal. 2. Backup current configuration. 3. Install the update following Zoom's deployment guide. 4. Restart the Zone Controller service.

🔧 Temporary Workarounds

Network Segmentation

all

Restrict network access to the Zone Controller service to only trusted management networks.

Rate Limiting

linux

Implement network-level rate limiting to prevent resource exhaustion attacks.

iptables -A INPUT -p tcp --dport [ZOOM_PORT] -m limit --limit 10/min --limit-burst 20 -j ACCEPT
iptables -A INPUT -p tcp --dport [ZOOM_PORT] -j DROP

🧯 If You Can't Patch

  • Implement strict network access controls to limit which systems can communicate with the Zone Controller service.
  • Monitor system resource usage and implement alerts for abnormal memory/CPU consumption on the Zoom controller.

🔍 How to Verify

Check if Vulnerable:

Check the Zoom On-Premise Meeting Connector Controller version in the admin interface or configuration files.

Check Version:

Check Zoom controller admin interface or consult deployment documentation for version checking method.

Verify Fix Applied:

Verify the version is 4.6.358.20210205 or later and test service functionality.

📡 Detection & Monitoring

Log Indicators:

  • Multiple connection attempts to Zone Controller service
  • Service crash/restart events in system logs
  • Abnormal memory consumption patterns

Network Indicators:

  • High volume of small packets to Zoom controller port
  • Unusual traffic patterns from untrusted sources

SIEM Query:

source="zoom-controller" AND (event="crash" OR event="restart" OR memory_usage>90)

🔗 References

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