CVE-2021-29501

8.1 HIGH

📋 TL;DR

CVE-2021-29501 is an injection vulnerability in the Ticketer cog for Red Discord Bot that allows Discord users to expose sensitive information through improper input handling. This affects all Discord servers running the vulnerable Ticketer plugin. Attackers can potentially access sensitive data that should be restricted.

💻 Affected Systems

Products:
  • Ticketer cog for Red Discord Bot
Versions: All versions before 1.0.1
Operating Systems: All
Default Config Vulnerable: ⚠️ Yes
Notes: Only affects Discord servers using the vulnerable Ticketer cog plugin.

📦 What is this software?

⚠️ Risk & Real-World Impact

🔴

Worst Case

Complete exposure of sensitive ticket information including private messages, user data, and potentially other bot configuration details to unauthorized Discord users.

🟠

Likely Case

Unauthorized access to ticket contents and metadata that should be restricted to specific roles or users.

🟢

If Mitigated

No data exposure with proper patching or workaround implementation.

🌐 Internet-Facing: HIGH
🏢 Internal Only: LOW

🎯 Exploit Status

Public PoC: ✅ No
Weaponized: LIKELY
Unauthenticated Exploit: ✅ No
Complexity: LOW

Exploitation requires Discord user access but no special privileges. The advisory suggests the vulnerability is actively exploitable.

🛠️ Fix & Mitigation

✅ Official Fix

Patch Version: 1.0.1

Vendor Advisory: https://github.com/Dav-Git/Dav-Cogs/security/advisories/GHSA-r2cf-49r7-pfj7

Restart Required: Yes

Instructions:

1. Update the Ticketer cog using Red's package manager: [p]cog update ticketer
2. Restart the bot or reload the cog: [p]reload ticketer
3. Verify the version is 1.0.1 or higher

🔧 Temporary Workarounds

Unload Ticketer Cog

all

Disable the vulnerable Ticketer cog completely to prevent exploitation

[p]unload ticketer

🧯 If You Can't Patch

  • Implement strict Discord role permissions to limit who can interact with the Ticketer cog
  • Monitor Discord audit logs for unusual ticket access patterns or commands

🔍 How to Verify

Check if Vulnerable:

Check Ticketer cog version using: [p]cog info ticketer

Check Version:

[p]cog info ticketer

Verify Fix Applied:

Confirm version is 1.0.1 or higher after update

📡 Detection & Monitoring

Log Indicators:

  • Unusual ticket access patterns
  • Multiple failed ticket commands from same user
  • Unexpected data exposure in ticket responses

Network Indicators:

  • Increased Discord API calls to ticket-related endpoints

SIEM Query:

Not applicable for Discord bot plugins

🔗 References

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