CVE-2021-25960

8.0 HIGH

📋 TL;DR

This is a CSV injection vulnerability in SuiteCRM that allows low-privileged attackers to inject malicious formulas into input fields. When an administrator exports account data as a CSV file and opens it, the payload executes, potentially leading to remote code execution. This affects SuiteCRM versions 7.11.18-7.11.19 and 7.10.29-7.10.31.

💻 Affected Systems

Products:
  • SuiteCRM
Versions: 7.11.18 through 7.11.19 and 7.10.29 through 7.10.31
Operating Systems: All
Default Config Vulnerable: ⚠️ Yes
Notes: This vulnerability bypasses previous fixes for CVE-2020-15301.

📦 What is this software?

⚠️ Risk & Real-World Impact

🔴

Worst Case

Remote code execution on administrator's machine when they open a malicious CSV file, potentially leading to full system compromise.

🟠

Likely Case

Data theft, privilege escalation, or malware execution on administrator's workstation when they open exported CSV files.

🟢

If Mitigated

Limited impact if CSV files are opened in sandboxed environments or with proper security software.

🌐 Internet-Facing: MEDIUM - Requires attacker to have low-privileged access and administrator to export/import data.
🏢 Internal Only: HIGH - Internal attackers with low privileges can target administrators who export data.

🎯 Exploit Status

Public PoC: ⚠️ Yes
Weaponized: LIKELY
Unauthenticated Exploit: ✅ No
Complexity: LOW

Exploitation requires low-privileged user access and administrator interaction with CSV exports.

🛠️ Fix & Mitigation

✅ Official Fix

Patch Version: Versions after 7.11.19 and 7.10.31

Vendor Advisory: https://github.com/salesagility/SuiteCRM/security/advisories

Restart Required: No

Instructions:

1. Update SuiteCRM to version 7.11.20 or later, or 7.10.32 or later. 2. Apply the patches from the GitHub commits referenced in the CVE. 3. Verify the fix by checking that CSV exports properly sanitize formula characters.

🔧 Temporary Workarounds

CSV Sanitization

all

Implement server-side sanitization of CSV exports to escape formula characters.

Modify SuiteCRM CSV export functionality to prepend formula cells with single quote or escape special characters

Administrator Training

all

Train administrators to open CSV files in text-only editors or sandboxed environments.

🧯 If You Can't Patch

  • Restrict low-privileged user access to accounts module input fields
  • Implement network segmentation to isolate SuiteCRM from critical systems

🔍 How to Verify

Check if Vulnerable:

Check SuiteCRM version via admin panel or by examining the application files. Versions 7.11.18-7.11.19 or 7.10.29-7.10.31 are vulnerable.

Check Version:

Check SuiteCRM version in application configuration or via admin interface

Verify Fix Applied:

Test CSV export functionality with formula injection payloads (e.g., starting cells with =, +, -, @) and verify they are properly escaped.

📡 Detection & Monitoring

Log Indicators:

  • Unusual CSV export activity from low-privileged accounts
  • Multiple failed export attempts

Network Indicators:

  • Large CSV file downloads from SuiteCRM by administrators

SIEM Query:

source="suitecrm" AND (event="csv_export" OR event="file_download") AND user_privilege="low"

🔗 References

📤 Share & Export