CVE-2021-21083

7.5 HIGH

📋 TL;DR

This vulnerability allows unauthenticated attackers to trigger a denial-of-service condition in Adobe Experience Manager (AEM) by exploiting improper access controls. Affected systems include AEM Cloud Service and on-premise versions 6.5.7.0 and below, 6.4.8.3 and below, and 6.3.3.8 and below.

💻 Affected Systems

Products:
  • Adobe Experience Manager (AEM)
Versions: Cloud Service, 6.5.7.0 and below, 6.4.8.3 and below, 6.3.3.8 and below
Operating Systems: All supported platforms
Default Config Vulnerable: ⚠️ Yes
Notes: All standard installations are vulnerable; no special configuration required for exploitation

📦 What is this software?

⚠️ Risk & Real-World Impact

🔴

Worst Case

Complete application unavailability affecting all users and services dependent on the AEM instance

🟠

Likely Case

Service disruption causing website/content management system downtime

🟢

If Mitigated

Minimal impact with proper network segmentation and access controls

🌐 Internet-Facing: HIGH - Unauthenticated exploitation makes internet-facing instances particularly vulnerable
🏢 Internal Only: MEDIUM - Internal systems still vulnerable but with reduced attack surface

🎯 Exploit Status

Public PoC: ✅ No
Weaponized: UNKNOWN
Unauthenticated Exploit: ⚠️ Yes
Complexity: LOW

The vulnerability requires no authentication and appears straightforward to exploit based on the description

🛠️ Fix & Mitigation

✅ Official Fix

Patch Version: 6.5.8.0, 6.4.8.4, 6.3.3.9, and later Cloud Service updates

Vendor Advisory: https://helpx.adobe.com/security/products/experience-manager/apsb21-15.html

Restart Required: Yes

Instructions:

1. Download appropriate AEM Service Pack from Adobe Package Share 2. Install via Package Manager 3. Restart AEM instance 4. Verify successful installation

🔧 Temporary Workarounds

Network Access Restriction

linux

Restrict access to AEM instance using firewall rules or network segmentation

iptables -A INPUT -p tcp --dport 4502 -s trusted_network -j ACCEPT
iptables -A INPUT -p tcp --dport 4502 -j DROP

🧯 If You Can't Patch

  • Implement strict network access controls to limit who can reach the AEM instance
  • Deploy web application firewall (WAF) with DoS protection rules

🔍 How to Verify

Check if Vulnerable:

Check AEM version via CRX Package Manager or system console

Check Version:

curl -s http://localhost:4502/system/console/status-productinfo | grep 'Adobe Experience Manager'

Verify Fix Applied:

Verify installed service pack version matches patched versions listed in APSB21-15

📡 Detection & Monitoring

Log Indicators:

  • Unusual spike in error logs
  • Multiple unauthenticated requests to vulnerable endpoints
  • Application crash/restart events

Network Indicators:

  • High volume of requests from single/unauthenticated sources
  • Abnormal traffic patterns to AEM ports

SIEM Query:

source="aem.logs" AND (error OR crash OR "access denied") AND src_ip NOT IN authenticated_ips

🔗 References

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