CVE-2021-20108

7.5 HIGH

📋 TL;DR

This vulnerability in ManageEngine Asset Explorer Agent allows remote attackers to cause a denial of service through memory exhaustion. By repeatedly sending commands to port 9000, attackers can trigger memory leaks that eventually crash the agent. Organizations using Asset Explorer Agent version 1.0.34 are affected.

💻 Affected Systems

Products:
  • ManageEngine Asset Explorer Agent
Versions: 1.0.34
Operating Systems: Windows, Linux
Default Config Vulnerable: ⚠️ Yes
Notes: Agent must be running and listening on port 9000, which is the default configuration.

📦 What is this software?

⚠️ Risk & Real-World Impact

🔴

Worst Case

Complete denial of service for asset management functionality, potentially disrupting IT operations and security monitoring capabilities.

🟠

Likely Case

Agent crashes requiring manual restart, interrupting asset scanning and inventory collection until service is restored.

🟢

If Mitigated

Minimal impact with proper network segmentation and monitoring in place to detect and block attack attempts.

🌐 Internet-Facing: LOW - The agent typically listens on internal networks only and requires network access to port 9000.
🏢 Internal Only: HIGH - Any user on the internal network can exploit this vulnerability without authentication.

🎯 Exploit Status

Public PoC: ✅ No
Weaponized: LIKELY
Unauthenticated Exploit: ⚠️ Yes
Complexity: LOW

Exploitation requires only network access to port 9000 and ability to send HTTPS commands. No authentication or special privileges needed.

🛠️ Fix & Mitigation

✅ Official Fix

Patch Version: 1.0.35 or later

Vendor Advisory: https://www.manageengine.com/products/asset-explorer/security-updates/cve-2021-20108.html

Restart Required: Yes

Instructions:

1. Download latest Asset Explorer Agent from ManageEngine website. 2. Stop the agent service. 3. Install the updated version. 4. Restart the agent service.

🔧 Temporary Workarounds

Network Access Control

all

Restrict access to port 9000/tcp to only authorized ManageEngine servers

Firewall Block

windows

Block incoming connections to port 9000 on agent systems

netsh advfirewall firewall add rule name="Block AEAgent Port" dir=in action=block protocol=TCP localport=9000

🧯 If You Can't Patch

  • Implement strict network segmentation to isolate Asset Explorer agents from untrusted networks
  • Deploy network monitoring to detect and alert on unusual traffic patterns to port 9000

🔍 How to Verify

Check if Vulnerable:

Check agent version in Asset Explorer console or run 'aeagent --version' on agent system

Check Version:

aeagent --version

Verify Fix Applied:

Confirm agent version is 1.0.35 or later and monitor for memory leaks during normal operation

📡 Detection & Monitoring

Log Indicators:

  • Repeated agent crashes
  • High memory usage by aeagent process
  • Failed connection attempts to ManageEngine server

Network Indicators:

  • High volume of HTTPS traffic to port 9000
  • Unusual command patterns (NEWSCAN, DELTASCAN) from non-ManageEngine sources

SIEM Query:

source_port=9000 AND (command="NEWSCAN" OR command="DELTASCAN") AND NOT src_ip IN [authorized_manageengine_servers]

🔗 References

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