CVE-2020-3488

7.4 HIGH

📋 TL;DR

This vulnerability allows an unauthenticated attacker on the same network segment to send specially crafted CAPWAP packets to Cisco Catalyst 9800 Series Wireless Controllers running vulnerable IOS XE software, causing the device to crash and reload. This results in a denial of service (DoS) condition that disrupts wireless network operations. Organizations using affected Cisco wireless controllers are at risk.

💻 Affected Systems

Products:
  • Cisco Catalyst 9800 Series Wireless Controllers
Versions: Cisco IOS XE Software releases prior to 16.12.4, 17.3.3, and 17.6.1
Operating Systems: Cisco IOS XE
Default Config Vulnerable: ⚠️ Yes
Notes: Only affects devices with CAPWAP protocol enabled (default configuration). Wireless LAN Controllers in embedded mode on Catalyst switches are also affected.

📦 What is this software?

Ios Xe by Cisco

Cisco IOS XE is Cisco's modern network operating system running on enterprise routers, switches, and wireless controllers deployed across corporate networks, data centers, branch offices, and service provider infrastructure worldwide. As the evolution of Cisco IOS, IOS XE provides a Linux-based modu...

Learn more about Ios Xe →

⚠️ Risk & Real-World Impact

🔴

Worst Case

Complete wireless network outage affecting all connected devices and services until the controller reboots, potentially causing business disruption and service level agreement violations.

🟠

Likely Case

Temporary wireless service disruption affecting users and devices until automatic controller reboot completes, typically lasting several minutes.

🟢

If Mitigated

Minimal impact with proper network segmentation and monitoring, allowing quick detection and isolation of attack traffic.

🌐 Internet-Facing: LOW - CAPWAP protocol is typically used internally between controllers and access points, not exposed to the internet.
🏢 Internal Only: HIGH - Attackers on the internal network can exploit this without authentication, making it a significant internal threat.

🎯 Exploit Status

Public PoC: ✅ No
Weaponized: LIKELY
Unauthenticated Exploit: ⚠️ Yes
Complexity: LOW

Exploitation requires network adjacency but no authentication, making it relatively easy for attackers with network access. The vulnerability is in protocol parsing, which typically requires minimal technical skill to exploit.

🛠️ Fix & Mitigation

✅ Official Fix

Patch Version: Cisco IOS XE Software releases 16.12.4, 17.3.3, 17.6.1 or later

Vendor Advisory: https://tools.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-capwap-dos-TPdNTdyq

Restart Required: Yes

Instructions:

1. Download the fixed software version from Cisco Software Center. 2. Backup current configuration. 3. Upgrade to fixed release using standard IOS XE upgrade procedures. 4. Reboot the controller to load new software.

🔧 Temporary Workarounds

Network Segmentation

all

Restrict CAPWAP traffic to trusted network segments only, preventing unauthorized devices from sending CAPWAP packets to controllers.

access-list 100 permit udp host <trusted-ap-ip> host <controller-ip> eq 5246
access-list 100 permit udp host <trusted-ap-ip> host <controller-ip> eq 5247
access-list 100 deny udp any any eq 5246
access-list 100 deny udp any any eq 5247
interface <controller-interface>
ip access-group 100 in

🧯 If You Can't Patch

  • Implement strict network access controls to limit which devices can communicate with wireless controllers on CAPWAP ports (5246-5247).
  • Deploy intrusion prevention systems (IPS) or network monitoring to detect and block malformed CAPWAP packets.

🔍 How to Verify

Check if Vulnerable:

Check IOS XE version with 'show version' command. If running releases earlier than 16.12.4, 17.3.3, or 17.6.1, the device is vulnerable.

Check Version:

show version | include Version

Verify Fix Applied:

After upgrade, verify version with 'show version' command confirms running 16.12.4, 17.3.3, 17.6.1 or later.

📡 Detection & Monitoring

Log Indicators:

  • Controller crash and reload events in system logs
  • Unexpected CAPWAP protocol errors or malformed packet warnings

Network Indicators:

  • Unusual CAPWAP traffic from non-AP sources
  • Multiple malformed CAPWAP packets to controller IPs

SIEM Query:

source="cisco_wlc" AND (event_type="crash" OR event_type="reload" OR message="*CAPWAP*malformed*")

🔗 References

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