CVE-2020-22807

9.8 CRITICAL

📋 TL;DR

CVE-2020-22807 is a critical SQL injection vulnerability in vtiger CRM's calendar export feature that allows attackers to execute arbitrary SQL commands. This affects vtiger CRM 7.2 installations, potentially exposing sensitive database information. Attackers can exploit this to steal data, modify database contents, or gain unauthorized access.

💻 Affected Systems

Products:
  • vtiger CRM
Versions: 7.2
Operating Systems: All platforms running vtiger CRM
Default Config Vulnerable: ⚠️ Yes
Notes: Affects the calendar exportdata feature specifically. Requires the calendar module to be enabled and accessible.

📦 What is this software?

⚠️ Risk & Real-World Impact

🔴

Worst Case

Complete database compromise leading to data theft, data manipulation, privilege escalation, and potential remote code execution through database functions.

🟠

Likely Case

Unauthorized access to sensitive CRM data including customer information, business records, and potentially authentication credentials stored in the database.

🟢

If Mitigated

Limited impact with proper input validation, parameterized queries, and database user privilege restrictions in place.

🌐 Internet-Facing: HIGH - The vulnerability is in a web application feature that's typically internet-accessible, allowing remote exploitation.
🏢 Internal Only: MEDIUM - Internal attackers could exploit this if they have network access to the CRM system.

🎯 Exploit Status

Public PoC: ⚠️ Yes
Weaponized: LIKELY
Unauthenticated Exploit: ✅ No
Complexity: LOW

SQL injection via UNION-based technique. Requires some level of access to the calendar export feature, but authentication requirements may vary by configuration.

🛠️ Fix & Mitigation

✅ Official Fix

Patch Version: 7.2.1 or later

Vendor Advisory: https://www.vtiger.com/

Restart Required: No

Instructions:

1. Backup your vtiger CRM installation and database. 2. Download the latest version from vtiger's official website. 3. Follow vtiger's upgrade documentation for version 7.2.1 or later. 4. Verify the calendar export feature no longer accepts malicious input.

🔧 Temporary Workarounds

Disable Calendar Export Feature

all

Temporarily disable the vulnerable calendar exportdata feature until patching can be completed.

Modify vtiger configuration to remove/disable calendar export functionality
Restrict access to calendar module via .htaccess or web server configuration

Implement WAF Rules

all

Add web application firewall rules to block SQL injection patterns targeting the calendar export endpoint.

Add ModSecurity rules for SQL injection detection
Configure WAF to monitor /index.php?module=Calendar&action=ExportData

🧯 If You Can't Patch

  • Implement strict input validation and parameterized queries for all calendar module functions
  • Restrict database user permissions to minimum required privileges and implement database activity monitoring

🔍 How to Verify

Check if Vulnerable:

Test the calendar export feature with SQL injection payloads. Check if the application version is 7.2. Review source code for lack of parameterized queries in ExportData action.

Check Version:

Check vtiger CRM version in the application footer or admin panel, or examine the vtigercrm_version table in the database.

Verify Fix Applied:

Verify the application version is 7.2.1 or later. Test the calendar export feature with SQL injection payloads to confirm they're rejected. Review that parameterized queries are implemented in the ExportData functionality.

📡 Detection & Monitoring

Log Indicators:

  • Unusual SQL queries in database logs
  • Multiple failed login attempts followed by calendar export requests
  • Requests to /index.php?module=Calendar&action=ExportData with SQL keywords

Network Indicators:

  • Unusual outbound database connections from web server
  • Large data exports from calendar endpoints
  • SQL error messages in HTTP responses

SIEM Query:

source="web_logs" AND (uri="*ExportData*" AND (payload="*UNION*" OR payload="*SELECT*" OR payload="*FROM*"))

🔗 References

📤 Share & Export