CVE-2020-11848

7.5 HIGH

📋 TL;DR

This vulnerability in Micro Focus ArcSight Management Center allows attackers to cause denial of service, making the server unavailable. All versions prior to 2.9.5 are affected, potentially disrupting security monitoring operations.

💻 Affected Systems

Products:
  • Micro Focus ArcSight Management Center
Versions: All versions prior to 2.9.5
Operating Systems: Not specified in CVE details
Default Config Vulnerable: ⚠️ Yes
Notes: Affects all deployments of ArcSight Management Center before version 2.9.5 regardless of configuration.

📦 What is this software?

⚠️ Risk & Real-World Impact

🔴

Worst Case

Complete server unavailability leading to loss of security monitoring, alerting, and management capabilities for ArcSight deployments.

🟠

Likely Case

Service disruption requiring manual intervention to restart affected components, causing temporary security monitoring gaps.

🟢

If Mitigated

Minimal impact with proper network segmentation and monitoring in place to detect and respond to attack attempts.

🌐 Internet-Facing: HIGH
🏢 Internal Only: MEDIUM

🎯 Exploit Status

Public PoC: ✅ No
Weaponized: UNKNOWN
Unauthenticated Exploit: ⚠️ Yes
Complexity: LOW

Denial of service vulnerabilities typically have low exploitation complexity, though specific exploit details are not publicly documented.

🛠️ Fix & Mitigation

✅ Official Fix

Patch Version: 2.9.5

Vendor Advisory: https://community.microfocus.com/t5/ArcSight-Management-Center-ArcMC/ArcSight-Management-Center-2-9-5-Release-Notes/ta-p/2814648

Restart Required: Yes

Instructions:

1. Download ArcSight Management Center version 2.9.5 from Micro Focus support portal. 2. Backup current configuration. 3. Apply the update following Micro Focus upgrade documentation. 4. Restart the ArcSight Management Center service.

🔧 Temporary Workarounds

Network Segmentation

all

Restrict access to ArcSight Management Center to trusted networks only

Rate Limiting

all

Implement network-level rate limiting to prevent DoS attempts

🧯 If You Can't Patch

  • Implement strict network access controls to limit exposure
  • Deploy additional monitoring and alerting for ArcSight Management Center availability

🔍 How to Verify

Check if Vulnerable:

Check ArcSight Management Center version via web interface or configuration files

Check Version:

Check web interface or consult ArcSight documentation for version verification

Verify Fix Applied:

Confirm version is 2.9.5 or later and monitor for service stability

📡 Detection & Monitoring

Log Indicators:

  • Unusual service restarts
  • High resource utilization
  • Connection spikes

Network Indicators:

  • Unusual traffic patterns to ArcSight Management Center port
  • Multiple failed connection attempts

SIEM Query:

source="ArcSight Management Center" AND (event_type="service_restart" OR resource_utilization>90%)

🔗 References

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