CVE-2018-18527

9.8 CRITICAL

📋 TL;DR

CVE-2018-18527 is a critical SQL injection vulnerability in OwnTicket that allows attackers to execute arbitrary SQL commands via the showTicketId or editTicketStatusId parameters. This affects all OwnTicket installations running the vulnerable 2018-05-23 version. Attackers can potentially access, modify, or delete database contents.

💻 Affected Systems

Products:
  • OwnTicket
Versions: 2018-05-23 version
Operating Systems: All platforms running OwnTicket
Default Config Vulnerable: ⚠️ Yes
Notes: All installations of the affected version are vulnerable unless custom security measures were implemented.

📦 What is this software?

⚠️ Risk & Real-World Impact

🔴

Worst Case

Complete database compromise leading to data theft, privilege escalation, authentication bypass, and potential remote code execution through database functions.

🟠

Likely Case

Unauthorized access to ticket data, user information, and potential administrative access to the OwnTicket system.

🟢

If Mitigated

Limited impact with proper input validation and parameterized queries preventing SQL injection.

🌐 Internet-Facing: HIGH - Web applications with SQL injection vulnerabilities are prime targets for automated attacks and data breaches.
🏢 Internal Only: MEDIUM - Internal attackers could still exploit this, but external threat surface is reduced.

🎯 Exploit Status

Public PoC: ⚠️ Yes
Weaponized: CONFIRMED
Unauthenticated Exploit: ⚠️ Yes
Complexity: LOW

Exploit code is publicly available on Exploit-DB, making this easily exploitable by attackers with minimal technical skill.

🛠️ Fix & Mitigation

✅ Official Fix

Patch Version: Later versions after 2018-05-23

Vendor Advisory: Not available - OwnTicket appears to be abandoned/unsupported

Restart Required: No

Instructions:

1. Upgrade to a newer version of OwnTicket if available. 2. If no newer version exists, implement parameterized queries and input validation. 3. Apply web application firewall rules to block SQL injection attempts.

🔧 Temporary Workarounds

Web Application Firewall (WAF) Rules

all

Implement WAF rules to detect and block SQL injection patterns in showTicketId and editTicketStatusId parameters.

# Example ModSecurity rule: SecRule ARGS:showTicketId "@detectSQLi" "id:1001,phase:2,deny,status:403"
# Example ModSecurity rule: SecRule ARGS:editTicketStatusId "@detectSQLi" "id:1002,phase:2,deny,status:403"

Input Validation Filter

all

Implement server-side validation to ensure showTicketId and editTicketStatusId parameters contain only expected values (numeric IDs).

# PHP example: if (!is_numeric($_GET['showTicketId'])) { die('Invalid parameter'); }
# PHP example: if (!is_numeric($_GET['editTicketStatusId'])) { die('Invalid parameter'); }

🧯 If You Can't Patch

  • Implement strict input validation to only accept numeric values for showTicketId and editTicketStatusId parameters
  • Deploy a web application firewall with SQL injection detection rules

🔍 How to Verify

Check if Vulnerable:

Test by attempting SQL injection in showTicketId or editTicketStatusId parameters (e.g., append ' OR '1'='1 to parameter values).

Check Version:

Check OwnTicket version in application files or admin interface; look for version 2018-05-23.

Verify Fix Applied:

Attempt SQL injection tests after implementing fixes; successful attacks should be blocked or return error messages.

📡 Detection & Monitoring

Log Indicators:

  • Unusual SQL errors in application logs
  • Multiple failed parameter validation attempts
  • Requests with SQL keywords in showTicketId or editTicketStatusId parameters

Network Indicators:

  • HTTP requests containing SQL injection payloads in URL parameters
  • Unusual database query patterns from web server

SIEM Query:

web.url:*showTicketId* AND (web.url:*OR* OR web.url:*UNION* OR web.url:*SELECT* OR web.url:*INSERT* OR web.url:*UPDATE* OR web.url:*DELETE*)

🔗 References

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