CVE-2018-17875

8.8 HIGH

📋 TL;DR

This vulnerability allows remote authenticated users to execute arbitrary commands on Poly Trio 8800 devices through the ping command. Attackers with valid credentials can achieve remote code execution, potentially compromising the entire device. Only Poly Trio 8800 devices running specific vulnerable firmware versions are affected.

💻 Affected Systems

Products:
  • Poly Trio 8800
Versions: 5.7.1.4145 and likely earlier versions
Operating Systems: Embedded firmware
Default Config Vulnerable: ⚠️ Yes
Notes: Requires authenticated access; devices with default or weak credentials are particularly vulnerable.

📦 What is this software?

⚠️ Risk & Real-World Impact

🔴

Worst Case

Complete device compromise leading to lateral movement within the network, data exfiltration, or use as a pivot point for further attacks.

🟠

Likely Case

Unauthorized command execution allowing attackers to modify device settings, install malware, or disrupt communications.

🟢

If Mitigated

Limited impact with proper network segmentation and authentication controls preventing unauthorized access.

🌐 Internet-Facing: HIGH if devices are exposed to the internet with authenticated access available.
🏢 Internal Only: MEDIUM as attackers would need internal network access and valid credentials.

🎯 Exploit Status

Public PoC: ⚠️ Yes
Weaponized: LIKELY
Unauthenticated Exploit: ✅ No
Complexity: LOW

Exploit details are publicly documented; requires valid credentials but command injection is straightforward once authenticated.

🛠️ Fix & Mitigation

✅ Official Fix

Patch Version: 5.8.0 and later

Vendor Advisory: https://support.polycom.com/content/support/emea/emea/en/support/voice/polycom-trio/polycom-trio-8800.html

Restart Required: Yes

Instructions:

1. Download latest firmware from Polycom support portal. 2. Upload firmware to device via web interface. 3. Apply update. 4. Reboot device.

🔧 Temporary Workarounds

Restrict network access

all

Limit device access to trusted networks only

Strengthen authentication

all

Enforce strong passwords and consider multi-factor authentication

🧯 If You Can't Patch

  • Isolate device on separate VLAN with strict firewall rules
  • Disable ping functionality if not required for operations

🔍 How to Verify

Check if Vulnerable:

Check firmware version via web interface: System > Information > Software Version

Check Version:

Not applicable - use web interface

Verify Fix Applied:

Confirm version is 5.8.0 or higher after update

📡 Detection & Monitoring

Log Indicators:

  • Unusual ping command patterns
  • Multiple failed authentication attempts followed by successful login

Network Indicators:

  • Unexpected outbound connections from device
  • Unusual command execution patterns in network traffic

SIEM Query:

source="polycom-trio" AND (event="ping" OR event="command_execution")

🔗 References

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