CVE-2018-16188

9.8 CRITICAL

📋 TL;DR

This CVE describes a SQL injection vulnerability in multiple RICOH Interactive Whiteboard models and controllers. Remote attackers can execute arbitrary SQL commands via unspecified vectors, potentially leading to data theft, system compromise, or unauthorized access. Affected systems include RICOH D2200, D5500, D5510, D5520, D6500, D6510, D7500, and D8400 whiteboards with specific firmware versions.

💻 Affected Systems

Products:
  • RICOH Interactive Whiteboard D2200
  • RICOH Interactive Whiteboard D5500
  • RICOH Interactive Whiteboard D5510
  • RICOH Interactive Whiteboard D5520
  • RICOH Interactive Whiteboard D6500
  • RICOH Interactive Whiteboard D6510
  • RICOH Interactive Whiteboard D7500
  • RICOH Interactive Whiteboard D8400
  • RICOH Interactive Whiteboard Controller Type1
  • RICOH Interactive Whiteboard Controller Type2
Versions: D2200, D5500, D5510: V1.3 to V2.2; Controller Type1: V1.3 to V2.2; Controller Type2: V3.0 to V3.1.10137.0
Operating Systems: Embedded firmware
Default Config Vulnerable: ⚠️ Yes
Notes: Affects both standalone whiteboards and displays with attached controllers. The vulnerability exists in the web interface/management component.

📦 What is this software?

⚠️ Risk & Real-World Impact

🔴

Worst Case

Complete system compromise allowing remote code execution, data exfiltration, or device takeover leading to lateral movement within the network.

🟠

Likely Case

Unauthorized database access leading to sensitive information disclosure, configuration modification, or denial of service.

🟢

If Mitigated

Limited impact if proper network segmentation and input validation controls are implemented.

🌐 Internet-Facing: HIGH
🏢 Internal Only: HIGH

🎯 Exploit Status

Public PoC: ✅ No
Weaponized: UNKNOWN
Unauthenticated Exploit: ⚠️ Yes
Complexity: LOW

SQL injection vulnerabilities typically have low exploitation complexity. The 'unspecified vectors' suggests multiple potential injection points in the web interface.

🛠️ Fix & Mitigation

✅ Official Fix

Patch Version: Update to versions beyond the affected ranges: D2200/D5500/D5510 > V2.2, Controller Type1 > V2.2, Controller Type2 > V3.1.10137.0

Vendor Advisory: https://www.ricoh.com/info/2018/1127_1.html

Restart Required: Yes

Instructions:

1. Download firmware update from RICOH support portal. 2. Upload firmware to whiteboard via web interface. 3. Apply update. 4. Reboot device. 5. Verify updated version.

🔧 Temporary Workarounds

Network Segmentation

all

Isolate whiteboards on separate VLAN with strict firewall rules limiting access to management interface.

Web Application Firewall

all

Deploy WAF with SQL injection rules in front of whiteboard management interface.

🧯 If You Can't Patch

  • Disable remote management interface if not required
  • Implement strict network access controls allowing only trusted IPs to access management interface

🔍 How to Verify

Check if Vulnerable:

Check firmware version via web interface: Settings > System Information > Firmware Version

Check Version:

Access web interface at http://[device-ip]/ and navigate to System Information page

Verify Fix Applied:

Confirm firmware version is beyond affected ranges: D2200/D5500/D5510 > V2.2, Controller Type1 > V2.2, Controller Type2 > V3.1.10137.0

📡 Detection & Monitoring

Log Indicators:

  • Unusual SQL query patterns in application logs
  • Multiple failed login attempts followed by SQL syntax in requests
  • Unexpected database access from whiteboard IP

Network Indicators:

  • SQL keywords in HTTP requests to whiteboard management interface
  • Unusual outbound connections from whiteboard to database servers
  • HTTP requests with SQL injection payloads

SIEM Query:

source="web_logs" AND (dest_ip="whiteboard_ip" AND (http_uri="*SELECT*" OR http_uri="*UNION*" OR http_uri="*INSERT*" OR http_uri="*DELETE*" OR http_uri="*UPDATE*"))

🔗 References

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