CVE-2016-2396

9.9 CRITICAL

📋 TL;DR

This vulnerability allows remote authenticated users to execute arbitrary commands on Dell SonicWALL GMS, Analyzer, and UMA EM5000 systems through configuration input manipulation. Attackers with valid credentials can achieve remote code execution with high privileges. Organizations using affected versions without the hotfix are vulnerable.

💻 Affected Systems

Products:
  • Dell SonicWALL GMS
  • Dell SonicWALL Analyzer
  • Dell SonicWALL UMA EM5000
Versions: 7.2, 8.0, 8.1 before Hotfix 168056
Default Config Vulnerable: ⚠️ Yes
Notes: Requires authenticated access to the GMS ViewPoint web application. All default configurations of affected versions are vulnerable.

📦 What is this software?

⚠️ Risk & Real-World Impact

🔴

Worst Case

Complete system compromise allowing attackers to execute arbitrary commands with high privileges, potentially leading to data theft, lateral movement, or deployment of ransomware.

🟠

Likely Case

Authenticated attackers gaining shell access to the system, installing backdoors, stealing sensitive data, or using the system as a pivot point for further attacks.

🟢

If Mitigated

Limited impact due to network segmentation, strong authentication controls, and monitoring that detects unusual configuration changes.

🌐 Internet-Facing: HIGH
🏢 Internal Only: HIGH

🎯 Exploit Status

Public PoC: ✅ No
Weaponized: LIKELY
Unauthenticated Exploit: ✅ No
Complexity: LOW

Exploitation requires authenticated access but is straightforward once credentials are obtained. The vulnerability is well-documented in security advisories.

🛠️ Fix & Mitigation

✅ Official Fix

Patch Version: Hotfix 168056

Vendor Advisory: https://support.software.dell.com/product-notification/185943

Restart Required: Yes

Instructions:

1. Download Hotfix 168056 from Dell support portal. 2. Backup current configuration. 3. Apply the hotfix following Dell's installation guide. 4. Restart the affected services or system as required.

🔧 Temporary Workarounds

Network Segmentation

all

Restrict access to GMS ViewPoint web application to trusted networks only

Authentication Hardening

all

Implement strong authentication policies including MFA and regular credential rotation

🧯 If You Can't Patch

  • Isolate affected systems from internet and restrict internal access to only necessary users
  • Implement strict monitoring for unusual configuration changes or command execution attempts

🔍 How to Verify

Check if Vulnerable:

Check system version in GMS web interface and verify if Hotfix 168056 is installed

Check Version:

Check via web interface: System > About or similar menu

Verify Fix Applied:

Confirm Hotfix 168056 is listed in installed updates and version shows as patched

📡 Detection & Monitoring

Log Indicators:

  • Unusual configuration changes
  • Command execution patterns in logs
  • Multiple failed authentication attempts followed by successful login

Network Indicators:

  • Unusual outbound connections from GMS system
  • Traffic to unexpected ports

SIEM Query:

source="gms-logs" AND (event="configuration_change" OR event="command_execution")

🔗 References

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